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$151.00

Customer reviews

Rating 4.8 out of 5 stars with 5546 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,546 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great all around speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great all around speaker and time will tell how it holds up. I have an UE Boom for a couple of years. It was time to replace it as the battery was only lasting 1 hour at full volume. Mainly use my speaker for outdoor, beach park etc so it needed to be water proof and durable. So I bought an UE Megaboom. Boy I was so disappointed. It basically had the same sound as my smaller boom just a little louder. I then was looking at several speakers including Sony xb33, xb43, JBL Xtreme 2 and 3, Charge 4 and 5. The Xtreme and XB43 had the best sound with the JBL winning but could not see myself spending $250 and up for a outdoor speaker. Also battery life on the Extreme only had 15 hours. Sony 24 but didn’t sounds as good. After lots of research I bought the Charge 5. The charge 4 currently is a good deal at the moment but the missing extra tweeter speaker on the 5 made a big difference and nice upgrade to go with the 5. The Charge 5 is basically an Xtreme mini. Has well depth in sound highs mids and lows but at a lower volume level but not by much. $180 vs $350 is not a great value to go with the Xtreme as the sound quality is very similar. Also like the fact that the Charge 5 has a 20 hour battery life. I still like my original UE Boom but they need to step it up with the next UE Megaboom 4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CC Soeaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned was not satisfied. The sound was not clear and crisp. Some static in back ground.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good speaker, but I feel like the battery is not so good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Charge portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my daughter's for Christmas...can t beat the JBL charge for the money on there cyber monday sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome speaker. Great sound and great base. I am looking at buying a second so we can link the two together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crackles when at max. Bass isnt smooth as it should be.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. Please try different source devices and music applications such as YouTube, Spotify, etc. If you need more help with your unit, please contact our customer support for assistance. JBL

  • Rated 2 out of 5 stars

    Open box. Fail

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box “excellent”. It was missing the charging cord and it was hardly in “excellent” condition. Scratched up pretty good. Now I get to return it in the Christmas return crowd. Thanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Granny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my granddaughter for Christmas. She was very happy to receive it as a gift & ready to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sucks and Bluetooth disconnecting.............

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Charge 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality doesn’t live up to why they are charging for it. Bass is weak.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the review you've provided us. Please try using a different music player and if you're using an equalizer, turn it off. Try using a different source like a phone or tablet to check if the quality of the sound would be the same. If you need more assistance, please contact us, we're here to help: https://support.jbl.com/us/en/#contact JBL

  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JBL only worked for a few months and then would not charge.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. We love JBL products and we are excited to have another speaker for our collection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves this speaker, and he is a newbie to the whole tablet and wireless Bluetooth world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my daughter for Christmas so ill havd to wait till she opens it and start using it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No rewind button

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, and I already don't like it for the simple fact that it doesn't have a rewind button. I need to be able to rewind my favorite songs or else what's the meaning of life. Also the sound is decent, it's not as loud as I expected but it's alriiight.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please get in touch with our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    RWE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker a a great price! May ultimately buy another one for pairing purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son who we purchased for loves these very much. Works, sounds as they should

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    jbl 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it hasn't even been 3 hours and its already blinking red..not a good sign

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Charge 5. When charging your speaker, it's necessary that you are using the proper power brick/adapter rated at 5V and at least 2A with the cable it came with. This speaker has up to 20 hours of playtime which may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact JBL customer support so we can assist you. JBL

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gift that keeps on giving! Best present ever for the one who loves music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for listening to music in your room amd when your cleaning’s

    I would recommend this to a friend