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Customer Ratings & Reviews

$139.95
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Comp. Value: $179.95

Customer reviews

Rating 4.8 out of 5 stars with 5541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,540 reviews
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it had an am / fm radio built in somehow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Marvelous Sound Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning sound quality with high volume capability. Easy to carry anywhere. The only downside is that there is no 3.5 mm input option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...........................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL never disappoints!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Charge 5 delivers the goods! This speaker can fill a whole room up with awesome sound. I enjoy connecting my PC to it for awesome gaming sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds. Perfect side the price is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy for party anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I just wish there was a travel case for it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bit of a letdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting months and months for the next iteration of the charge series to arrive to replace my charge 3 that I've been using since 2017, and let me just say the sound quality is...mediocre, like it gets loud and the bass is good but the sound gets distorted as the volume goes up just slightly above half volume and I never had that issue with my old charge 3, I'll give it some time before I decide if I want to return it but I was hoping for a more clear sounding than their previous model which is a shame.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish that i could get an indication when the battery is low and charge is needed soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Packs a punch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl has become my new favorite in audio, from bluetooth speakers to headphones to soundbars. The sound is tremendous for a small price. Good job JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Maria

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL Charge5 for my fiancé for Christmas. The sound quality is awesome. He is a painter, so he uses it for work, and he loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in the line up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of JBL’s best speakers in this line up. New one with wifi is better though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much has changed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 4 star because I see very little improvement since the JBL 3. I have both and I barely hear a difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good speaker, you get a high pitch squeal noise from time to time. I purchased 2 of them to play off of my JBL Boombox 3 but was very disappointed to find out after the fact that you can only run the party connection feature from a cell phone and not a pc which was my original set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good best bang for the buck. I would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality sound and incredibly convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Gifted to a friend for Christmas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    potential not reached

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the portable charger is very slow and it could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as expected especially after the big price

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Many devices now default to Absolute Volume, but can be changed to Independent Volume in the device settings. If your device is currently set to Independent Volume, it is possible that one or both of the volume settings are set too low to give you adequate volume. Please try adjusting the device volume to 75%-100% and adjust the volume of the speaker to your desired level. If the issue persists, we'd like to work with you directly to address the issues you're experiencing with your JBL Charge 5 and provide other troubleshooting steps. Please contact our customer support. JBL

  • Rated 4 out of 5 stars

    JBL Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good speaker and has good range and has pretty good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    BASSHEAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, has plenty of bass but I didn’t know it was only a mono speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Charge 5. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support. JBL