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Customer reviews

Rating 4.8 out of 5 stars with 5546 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 5,546 reviews
  • Rated 2 out of 5 stars

    Crackling cringe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every other day and just about every time it has an issue where the audio crackles consistently. You have to turn it off and then on again to remedy the problem, but it returns quickly and it is extremely irritating for an expensive speaker. Bluetooth is reprehensible technology in its current state as it is, but this speaker exasperates that fact even more. It's almost unusable. If it were to function properly on a consistent basis, it would be worthy of some praise, so that is the only reason why it is not 1 star.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. To help you with your JBL Charge 5. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by pressing and holding the "Volume +" and "Play" buttons at the same time for more than 3 seconds unit will power Off by itself. If you need more help, please contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Really impressed with how loud it gets for it’s size. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JVC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good…………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might revisit, but so far so good. Still judging if it should get 5 stars. Maybe 4 1/2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok, but would certainly like more bass as well as overall volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a great price! I caught this speaker on sale during black friday and i use it everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A speaker that you need for everything. It works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Love This Speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new speaker. The sound is amazing and the qualuty of the bass is stellar! A great find.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    charge 5 review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, battery is a little lacking but not terrible

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall it’s a good speaker but it doesn’t last 20 hours

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Bluetooth disconnects

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but Bluetooth disconnects after a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker would buy another one very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Use it mostly in the golf cart and beach

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker works great needs a better way of telling how charged it is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small speaker with a big hall sound. Purchased for a gift and they were very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Subwoof No Woof!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good until the Subwoofer quit working! Okay got it?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mine was probably defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might have got a bad one because the battery only lasted like 10 hours on half volume. Tested it multiple times with the same results. I returned it and went to a different brand and I'm glad I did because it sounds better battery lasts over 40 hours at half volume and it cost about the same

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Missing power bank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL speaker is great nice bass and beautiful looking speaker , but the issue was the power bank was missing in the box

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Charge 5 includes a built-in power bank feature. To use it, connect your mobile device to the speaker's USB Type-A port with a cable. This allows you to charge your device using the speaker's battery. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ilove JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anywhere in the world, JBL is known to its good sound quality. I plan to buy the biggest one

    I would recommend this to a friend