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Customer Ratings & Reviews

$139.96
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Customer reviews

Rating 4.8 out of 5 stars with 5541 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,540 reviews
  • Rated 3 out of 5 stars

    Not very loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as expected especially after the big price

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Many devices now default to Absolute Volume, but can be changed to Independent Volume in the device settings. If your device is currently set to Independent Volume, it is possible that one or both of the volume settings are set too low to give you adequate volume. Please try adjusting the device volume to 75%-100% and adjust the volume of the speaker to your desired level. If the issue persists, we'd like to work with you directly to address the issues you're experiencing with your JBL Charge 5 and provide other troubleshooting steps. Please contact our customer support. JBL

  • Rated 4 out of 5 stars

    JBL Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good speaker and has good range and has pretty good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    BASSHEAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, has plenty of bass but I didn’t know it was only a mono speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Charge 5. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Good Bluetooth speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good does it’s job but I wish it was louder and the battery to last longer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Had a 5 which also had great sound. Needed to get a new one as it would only work plugged in. Would not charge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Jammin’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my son ! He wanted something portable to use in his workshop or use in trailer while racing !

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love this speaker!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound in a little package. Love the ease of use and portability of this speaker. Color is perfect. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nice Sound but Power Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but it wont shut off always. Becomes a problem if you want to take it somewhere and its dead by the time you want to use it because it will not power down. I have looked it up online and all of the troubleshooting methods did not work. Had it 6 days over the return period so I cannot return.l

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We'd like to work with you directly to address the issues you're experiencing with the JBL Charge 5 If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love JBL portable speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and sound for the money. I did get it for free with cc points, and on a Black Friday sale. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, charging station, connect multiple units for surround sound system, durable and quality that lasts for years.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker . Loud. Works good for work and quality is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Not too loud but not too quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker live it wouldnt trafe it for anything elsr. Good for outdoor and indoor and good for socoal gatherings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crackling cringe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every other day and just about every time it has an issue where the audio crackles consistently. You have to turn it off and then on again to remedy the problem, but it returns quickly and it is extremely irritating for an expensive speaker. Bluetooth is reprehensible technology in its current state as it is, but this speaker exasperates that fact even more. It's almost unusable. If it were to function properly on a consistent basis, it would be worthy of some praise, so that is the only reason why it is not 1 star.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. To help you with your JBL Charge 5. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by pressing and holding the "Volume +" and "Play" buttons at the same time for more than 3 seconds unit will power Off by itself. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sound great i love it and its a good price buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a typical speaker, pretty loud but not worth $200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL- Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, wish the bass was a little louder. Love the color and used it in the backyard and on a trip.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Transponder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great great great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great mostly use it in my old truck and it sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Really impressed with how loud it gets for it’s size. Very happy with my purchase.

    I would recommend this to a friend