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Customer reviews

Rating 4.8 out of 5 stars with 5540 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,540 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Jbl Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Connected easy to my iPhone. The life battery is amazing! A great speaker to have indoors or outdoors. Highly recommend JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds Quality is Good, but Loss the Charge Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased a Charge 3 years ago. One of my brothers also had a 3. They are great for syncing together at family events and my other brother was the convinced to buy the Charge 4 and wanted to borrow mine. After trying to sync my 3 with his 4, I read up on upgrading the firmware to make it compatible with the 4 (Jbl Connect to Jbl Connect+). However my other brother with a 3 didn’t want to upgrade because he often synced his with a friend that still had Connect. After forgetting my Charge 3 at home while on a two week trip, I purchased a Charge 5 expecting it to be able to sync with others via Connect+. Im disappointed to discover that now there is another update that is not backwards compatible with syncing old models. This was a main reason why i bought it. They other thing i really liked about the Charge 3 was the ability to use it as a external phone charger when needed. Unfortunately, while the Charge 5 does have a USB port for charging external devices, it doesn’t really work for the latest phones like iphone 13 Plus. Also the missing prev track and next track buttons. Overall, I would recommend anyone with a Charge 3 or 4 to stick with those models, because the charge feature is no better on the 5 and a slightly better sound quality doesn’t make up for the lack of backwards compatibility.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any issues or concerns about your device, Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing speaker!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the JBL Charge 3 and wanted to upgrade my speaker after so many years. I ended up coming back to JBL upgraded version and I promise you that you will not be disappointed. It has way too much to offer especially with being able to charge other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker - great sound quality for size!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and sound i rally recommended to buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality, Volume

    Rated 5 out of 5 stars

    Jbl charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for portable speaker, easy to connect to and set up. Louder then I expected. Recommend this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    the best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little boom box meets my expectations. the quality the power and other importants must haves im so happy i bought this. very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and sounds good. Got a really good price on it so that was an unexpected surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! I use it to train my clients and we move a lot. So it’s good to have high quality at such a good price to add that extra boost to my sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My 1st JBL Bluetooth Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes from this JBL Bluetooth Speaker is incredible. I use it to watch movies on my laptop and I can’t believe how good the sound is.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, loud sound and really good battery life. Have not had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, range and price. Id recommended this brand and product to podcast and music lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow amazingly sound. What a great speaker. Perfect for a room or the deck. Its also a chargr with plenty and f power. I hope you enjoy the speaker like i have .

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    JBL CHARGE5 SPEAKER

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on this speaker is SUPER AMAZING but the downside is that if you wanna blast your music on this speaker the battery life will be shorter then 20 hours and you can’t connect it to your JBL charge 4

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great sound quality and battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has a good base and nice range. Ultra portable and can also double as a power bank. Bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this speaker to use while boating and swimming because it floats. It has good sound, easy connection to Bluetooth and decent price. And yes it really floats!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working good for years still amazing will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Good speaker

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker, battery last longer and good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Hands done JBL is the best sounding equipment for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Let the party started

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to get this speaker,super loud and efficient

    I would recommend this to a friend