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Customer Ratings & Reviews

Your price for this item is $109.99

Customer reviews

Rating 4.8 out of 5 stars with 5527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,527 reviews
  • Rated 4 out of 5 stars

    Awesome Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and it stays charged a long time as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bluetooth speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good does it’s job but I wish it was louder and the battery to last longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Speaker rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New JBL Speaker sounds awesome! Am having a little trouble getting it to connect with other JBL speakers but this may be an "operator issue" on my part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great speakers! Sound is crisp and very clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is perfect for the price. Sound is loud and has plenty of bass.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Crackling cringe

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every other day and just about every time it has an issue where the audio crackles consistently. You have to turn it off and then on again to remedy the problem, but it returns quickly and it is extremely irritating for an expensive speaker. Bluetooth is reprehensible technology in its current state as it is, but this speaker exasperates that fact even more. It's almost unusable. If it were to function properly on a consistent basis, it would be worthy of some praise, so that is the only reason why it is not 1 star.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. To help you with your JBL Charge 5. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by pressing and holding the "Volume +" and "Play" buttons at the same time for more than 3 seconds unit will power Off by itself. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Great speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Not too loud but not too quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love JBL portable speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and sound for the money. I did get it for free with cc points, and on a Black Friday sale. Couldn't be happier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Sound but Power Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but it wont shut off always. Becomes a problem if you want to take it somewhere and its dead by the time you want to use it because it will not power down. I have looked it up online and all of the troubleshooting methods did not work. Had it 6 days over the return period so I cannot return.l

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We'd like to work with you directly to address the issues you're experiencing with the JBL Charge 5 If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it was a little louder other than that great battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great sound and is easy to use. Great for on the go music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker that allows us to listen to music anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love the quality. Reliable and sturdy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sound great i love it and its a good price buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speaker, wish it was more compatible with the JBL app, but it’s great for sound quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Real good battery performance too. And it will charge your phone when it’s about to die

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a typical speaker, pretty loud but not worth $200

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and good audio for the price, great for the golf course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker live it wouldnt trafe it for anything elsr. Good for outdoor and indoor and good for socoal gatherings.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good speaker

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speaker, battery last longer and good sound quality

    I would recommend this to a friend