Customer Ratings & Reviews
- Model:
- JBLCHARGE5GRYAM
- SKU:
- 12360683
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
to a friend
Poor battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker was disappointing. I got it after getting the Flip 6 and disliking that speaker for similar reasons and exchanging for this one. The issues I have with both are short battery life. The Charge 5 says it can last 10+ hours. I barely made it past 3 on full volume. I use my speaker outdoors so I need it to be loud. Definitely false advertising. The sound at full volume also wasn't amazing, something that is also true of the Flip 6. I exchanged for a Sony SRS-XE300 after 2 days of it not lasting long enough after full charges.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Flip 6. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
JBL 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea especially for the price! Great curb side service
I would recommend this to a friendMinimal bass.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly any base for its large size. Don't buy this.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Charge 5. Please try to use the EQ settings on the JBL Portable App. You may also try checking for different music/ application to check the audio. For further assistance, please contact our customer support.
Not working the way I thought it would
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will only pick up my YouTube channels all the other channels do not come through the speaker
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We're here to help. Please try to unpair, forget the device, and repair it again. Then try to connect it to a different source. If the issue persists, please contact our customer support to further assist you with your concern.
Wrong item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt receive this item, i just opened it today and it was some kind of external hard drive for a computer not the christmas gift speaker i paid for!!
No, I would not recommend this to a friendThey don't last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Charge 4 last year. It already died just past its warranty. So can not imagine it would be worth it to buy another.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback on our JBL Charge 5, and we understand that it didn't meet your expectations. The batteries of our Charge 4 are Li-ion batteries that have charging cycles. The life span depends on usage. We recommend always making sure the speaker has a charge to maximize its battery lifespan. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns with your device, please contact our customer support so we can assist.
No bass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bass, took it back. Very disappointing for a product with the JBL name.
No, I would not recommend this to a friendJbl charge 5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was disconnecting a lot and was dirty with fuzz
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL Charge 5. Please contact our Customer Support, so we can assist you.