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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5522 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,522 reviews
  • Rated 5 out of 5 stars

    Great sound, great battery life.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast connection, great sound, long battery life I have not recharged it since purchasing and used it several times for several hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound was easy to set up. The app is very good. I wish it had a handle of some sort

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the environment we use it in and is very loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th JBL Charge 5 speaker I have purchased. The sound quality and batter life are great for a portable speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my apartment, the loudest setting is just right for some one who lives in a apartment complex. Loud enough to still be able to sing along!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny and Mighty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tiny speaker ever! Great sound and easy to connect. I love it so much, I bought my husband his own in blue. Battery life is longer than other speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes out from this device is awsome despite the size. I call it small but mighty. Volume quality is awsome, i have never increeased to the end because its just too loud .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! My 2nd JBL I gifted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent full range sound with clarity, the bass is thumping, convenient to take with you in a bag or backpack. Perfect for my favorite chill mode spots, patio, and the beach

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds Quality is Good, but Loss the Charge Charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased a Charge 3 years ago. One of my brothers also had a 3. They are great for syncing together at family events and my other brother was the convinced to buy the Charge 4 and wanted to borrow mine. After trying to sync my 3 with his 4, I read up on upgrading the firmware to make it compatible with the 4 (Jbl Connect to Jbl Connect+). However my other brother with a 3 didn’t want to upgrade because he often synced his with a friend that still had Connect. After forgetting my Charge 3 at home while on a two week trip, I purchased a Charge 5 expecting it to be able to sync with others via Connect+. Im disappointed to discover that now there is another update that is not backwards compatible with syncing old models. This was a main reason why i bought it. They other thing i really liked about the Charge 3 was the ability to use it as a external phone charger when needed. Unfortunately, while the Charge 5 does have a USB port for charging external devices, it doesn’t really work for the latest phones like iphone 13 Plus. Also the missing prev track and next track buttons. Overall, I would recommend anyone with a Charge 3 or 4 to stick with those models, because the charge feature is no better on the 5 and a slightly better sound quality doesn’t make up for the lack of backwards compatibility.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any issues or concerns about your device, Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t go wrong with this jbl speaker gave it to my dad as a gift and he love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Charge 5 portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for the price. I shop alot at Best buy due to quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker purchased another one for the party feature but took it. But I live this speaker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great sound for its size and it’s the perfect size to take anywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! The JBL speaker looks and sounds great. Perfect size for traveling, small get togethers and parties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much researching this product, it meets all of my expectations. The sound is phenomenal!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Take your sounds with you :)

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and having extra power to charge items is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, sound is great very durable and have not had any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend so she can listen to music in the shower. She uses it often when getting ready for work. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, compact size and Best Buy had it at a great price. I wanted waterproof and this one had that feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for newest JBL

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best current value for quality to upgrade your JBL speaker.

    I would recommend this to a friend