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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5527 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,527 reviews
  • Rated 4 out of 5 stars

    Transponder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great great great great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Sound Quality for Price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good!!! Now to my opinion review: I have yet to try using the product as a charge bank, so no opinions or review from my end on that part, yet. Biggest concern is battery life. I've had it for 3 days, and it doesn't get anywhere near the advertised battery life of 20 hours. I understand there are factors, but my settings are just high bass with volume being around 50 or less, and I'll get anywhere 5 -6 hours until I get a warning that I need to charge. Other than that, the sound quality is great for a portable speaker!!! Conclusion: Sound Quality is great! You get a "water resistant" speaker (NOT waterproof)! AND it allows charging to other devices with a USB cord/plug (Not Included), if needed. Basically, It is a great product for sound, but may fall in expectancies of what they way about the battery life.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Our JBL Charge 5 has a battery life of up to 20 hours. If the speaker does not match the specified playtime hours even at low to medium volume settings, the battery may be faulty. Please contact Customer Service so that we can assist you. JBL

  • Rated 4 out of 5 stars

    Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great mostly use it in my old truck and it sounds good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL- Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, wish the bass was a little louder. Love the color and used it in the backyard and on a trip.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. Really impressed with how loud it gets for it’s size. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty good speaker Feels a bit expensive but its a quantity speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JVC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good…………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might revisit, but so far so good. Still judging if it should get 5 stars. Maybe 4 1/2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's ok, but would certainly like more bass as well as overall volume.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed, as a Best Buy customer and credit card holder I didn’t expect from Best Buy. I bought the speaker as a gift for my wife last month. She just unboxed it, and guess what? The battery life is already 0%. The speaker can’t even stay on for 2 seconds even I plugged it. I’ll never buy anything from Best Buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 3 out of 5 stars

    JBL charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud enough for a small gathering, wouldnt recommend for a louder environment such as work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 4 out of 5 stars

    It’s GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great we go outside it connects to our phones great we listen to music we connect other things and it plays beautifully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A speaker that you need for everything. It works great

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Missing power bank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL speaker is great nice bass and beautiful looking speaker , but the issue was the power bank was missing in the box

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Charge 5 includes a built-in power bank feature. To use it, connect your mobile device to the speaker's USB Type-A port with a cable. This allows you to charge your device using the speaker's battery. JBL

  • Rated 4 out of 5 stars

    speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    charge 5 review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, battery is a little lacking but not terrible

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Bluetooth disconnects

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but Bluetooth disconnects after a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall it’s a good speaker but it doesn’t last 20 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker would buy another one very good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Charge 5 charged me up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Sounds better than the JBL3 I had but I was expecting a little more bass. But overall, it’s good!

    I would recommend this to a friend