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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5527 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,527 reviews
  • Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something waterproof and dust proof to take camping. IMHO this thing is the perfect size! Its big enough to get loud, but still small enough that it doesn’t take up too much room. Im also impressed with the battery life and the sound quality. I am very happy with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My jbl review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like jbl although every couple of years I need a replacement due to charging not lasting long I've had 7or 8 jbl in the last 10 years and had to have them all replaced for battery no longer charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for something quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love jbl products but tgis was mediocre for me. Bass is ok for what it is, mid and trebble are average with anything of the same size.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL charge 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Speaker if used alone. If you would like to add a second speaker and play in stereo mode, it will be a pain in the back setting it up each time through JBL app. Recommend to buy only one!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product not worth the price I will not be going back to this store especially not in person,each time I tried one it’s a chaos with the workers omg!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 3 out of 5 stars

    Can’t hold a charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged it all night and took it rafting, it only lasted about 4 hours. Disappointed because I was very excited about this purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with the JBL Charge 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline JBL

  • Rated 3 out of 5 stars

    Not a sound deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not what I expected what it would do. The sales rep was not very helpful in what I wanted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NO PAIRING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not 'PAIR' with other JBL speaker I have like I was told it would by a BEST BUY employee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good gets loud and i can charge my phone tablet or watch on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge5 has good sound. Better base and mid range than the Flip series. The battery seems to last forever. Easy to pair. Good looking speaker. Not quite as compact as the Flip series, but the all around trade off is worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I taught be was going to be much louder. For a small ground of people isnt to bad or listening to it at home

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    Battery doesnt last long enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesnt last long enough. The music is fine but i don’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JBL only worked for a few months and then would not charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a lot for mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much money for so poor sound, sorry i'm a jbl fan but this one is not worth it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Speaker but it cuts out everytime i listen to XM radio or pandora. Not sure why but each time it starts out like that but clears up after a few minutes

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power bank does not accept the iPhone charger. That was the point of me buying it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing special about this speaker. I returned it because it didn't have enough bass, nor was it loud enough.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the sound quality of our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 5 out of 5 stars

    Bumpin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received for Christmas so can’t comment on battery life quite yet. The sound quality is amazing! Gets loud! Haven’t used outdoors yet, but I’m sure it won’t disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this speaker to be a bit louder for the size, thats why I returned this. Overall not bad but not great

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger SUCKS!!!! Sound is okay. Definitely can't bring it back now but whatever. I wish I could use the charging part it's mainly why I bought it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the powerbank function of our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL