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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5527 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,527 reviews
  • Rated 3 out of 5 stars

    Rick L's Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the box had no instructions or a cord. The salesperson was not sure if it should have one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BASSHEAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, has plenty of bass but I didn’t know it was only a mono speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Charge 5. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Jbl speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Had a 5 which also had great sound. Needed to get a new one as it would only work plugged in. Would not charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jammin’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my son ! He wanted something portable to use in his workshop or use in trailer while racing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this speaker!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big sound in a little package. Love the ease of use and portability of this speaker. Color is perfect. Definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker . Loud. Works good for work and quality is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CC Soeaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned was not satisfied. The sound was not clear and crisp. Some static in back ground.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great all around speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great all around speaker and time will tell how it holds up. I have an UE Boom for a couple of years. It was time to replace it as the battery was only lasting 1 hour at full volume. Mainly use my speaker for outdoor, beach park etc so it needed to be water proof and durable. So I bought an UE Megaboom. Boy I was so disappointed. It basically had the same sound as my smaller boom just a little louder. I then was looking at several speakers including Sony xb33, xb43, JBL Xtreme 2 and 3, Charge 4 and 5. The Xtreme and XB43 had the best sound with the JBL winning but could not see myself spending $250 and up for a outdoor speaker. Also battery life on the Extreme only had 15 hours. Sony 24 but didn’t sounds as good. After lots of research I bought the Charge 5. The charge 4 currently is a good deal at the moment but the missing extra tweeter speaker on the 5 made a big difference and nice upgrade to go with the 5. The Charge 5 is basically an Xtreme mini. Has well depth in sound highs mids and lows but at a lower volume level but not by much. $180 vs $350 is not a great value to go with the Xtreme as the sound quality is very similar. Also like the fact that the Charge 5 has a 20 hour battery life. I still like my original UE Boom but they need to step it up with the next UE Megaboom 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Charge portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my daughter's for Christmas...can t beat the JBL charge for the money on there cyber monday sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good speaker, but I feel like the battery is not so good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for portable speaker, easy to connect to and set up. Louder then I expected. Recommend this speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome speaker. Great sound and great base. I am looking at buying a second so we can link the two together

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its alright.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crackles when at max. Bass isnt smooth as it should be.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. Please try different source devices and music applications such as YouTube, Spotify, etc. If you need more help with your unit, please contact our customer support for assistance. JBL

  • Rated 5 out of 5 stars

    Sounds great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not too big. Not too small. Sounds great. Easy to carry. We married and both like the color too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box. Fail

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box “excellent”. It was missing the charging cord and it was hardly in “excellent” condition. Scratched up pretty good. Now I get to return it in the Christmas return crowd. Thanks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Granny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my granddaughter for Christmas. She was very happy to receive it as a gift & ready to use it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sucks and Bluetooth disconnecting.............

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Charge 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for a great price! I caught this speaker on sale during black friday and i use it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new speaker. The sound is amazing and the qualuty of the bass is stellar! A great find.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality doesn’t live up to why they are charging for it. Bass is weak.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the review you've provided us. Please try using a different music player and if you're using an equalizer, turn it off. Try using a different source like a phone or tablet to check if the quality of the sound would be the same. If you need more assistance, please contact us, we're here to help: https://support.jbl.com/us/en/#contact JBL