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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.8 out of 5 stars with 5527 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,527 reviews
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds for this product is amazing a perfect gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeee is a great Christmas present or for yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so much that I ended up buying two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Great sound! Excellent product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this producto is excelent and very good size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Coneection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has some connectivity issues. There was times where it would not connect to the Wifi. Also would lose connection in middle of song. I have good internet connection so I know it was not my internet issue. I had one speaker similar to this one before and never had any issues with it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. Your JBL Charge 5 might be experiencing Bluetooth interference or software issues, so try restarting the speaker and your device, ensuring they are paired correctly. You may also check for updates with your device and checking for any firmware updates with our JBL Portable App. If you need further assistance with your Speaker please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great sound, seems very sturdy. Nice color, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far no problems at all five stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far no problems at all five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and sound quality. Love the JBL brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goood

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift and she is extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is a veey good sizd, has a good sound.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't sound that great for the price. Returned the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy From Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the gift we chose for our Granddaughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and great price. Easy to use also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing order.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was delivered to the wrong house. I have a ring camera and have proof of never receiving my package. I will never buy from here again. No one was helpful. Poor customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, long lasting battery…..,,,,,,,,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks food

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good havnt used it yet. ……………:………………………………..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great at all for avid music listeners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality at home in comparison to the floor model in store was horrible. Would rather pay more for a better quality speaker. Sounds like a louder version of your phone speaker to me

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. To isolate the issue with your JBL Charge 5, please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset. This step will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. To reset, turn on the speaker. Then, press and hold the Volume + and Play button for more than 3 seconds. The speaker will turn off, and reboot to factory default. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Jbl portable charger 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL speaker are always amazing and I recommend it.

    I would recommend this to a friend