Customer Ratings & Reviews
- Model:
- JBLCHARGE5GRYAM
- SKU:
- 6454293
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Awsome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for the size ngl def a good speaker!!
I would recommend this to a friendJBL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recipient enjoyed this birthday present very much.
I would recommend this to a friendPowerful lilttle speaker.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with JBL! Powerful lilttle speaker.
I would recommend this to a friendMy new favorite speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new speaker loud and clear. Love the bass.
I would recommend this to a friend- Pros mentioned:Portability
Wonderful product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to enjoy music wherever I am. Great with my iPhone.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're always looking for ways to improve our products. If you have any questions or concerns about your device, please contact our Customer Support.
More like BUST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not ship with charging cord. Customer Service refused to send a replacement or offer any sort of discount for the error. Do yourself a favor, stick to Amazon... Best Buy is a dieing company.
No, I would not recommend this to a friendBest buy the don’t care about customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst ever. The said speaker is in the excellent condition . So I bough it . I was over sea. When I came back was really bad conditions they should not sell it. I trust them that’s why I bought while I’m over sea. Not the sand can’t return it.
No, I would not recommend this to a friendJbl 5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first I brought only worked for about 2 weeks. Returned it and got another one so far the 2nd one is working excellent.
I would recommend this to a friend- Pros mentioned:Sound quality
Not bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little high priced I feel. The sound quality is good. Has an app to control speaker
I would recommend this to a friend Beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasnt as loud with bass reviews said wait longer
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're here to help with your JBL Charge 5. This instance is sometimes caused by the quality of your source, depending on what you are listening to. You may check the music player app to see if Equalizer is engaged. If engaged, turn off the equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. Lastly, try connecting the speaker to a different device to determine if the issue lies with the speaker or the initial device you paired them with. If the issue persists, reset your speaker by holding "Volume +" and "Volume -" for 5 seconds. If you need more help, please contact our customer support in the US at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Deeply disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if I got a dud or something but the speaker is trash, especially coming from JBL. Doesn’t last long on battery, sound quality is alright, Bluetooth connectivity is garbage, can’t even walk a few feet away without it starting to cut out. Advertised 20 hours of playback time, doesn’t even get close to that.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. Our JBL Charge 5's playtime would last up to 20 hours. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid volume level, there could be a problem with the battery of the speaker. Please contact our Customer Support, so we can assist you.
- Pros mentioned:Sound quality
Super great Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super clear quality and clear but not that loud. The volume should be louder
I would recommend this to a friend Exposed charge port! why?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having the charge 4 for many years i was excited for the 5 but they failed me. The leave charge port exposed. Why? Bother the charge 4 had both covered. Why take that feature away. I often work in dusty job sites and this will just become useless quick. Also wont water get in? Ill be buying a new charge 4 and returning the 5.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time on providing us with your feedback. We're sorry to hear that it didn't meet your expectations. Our JBL Charge 5 features IP67 which makes it protected against dust over an extended time. If you need further assistance please reach out to our customer support on our official website or toll-free hotline.
Mala batería.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buen sonido. Lo malo es que solo dura la batería 5 o 6 horas y según dice que hasta 20 horas.
No, I would not recommend this to a friendim a bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i return it,its just an average portable speaker.not my sound.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Charge 5. We understand that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help with the unit, please contact JBL Customer Support. We're here to help.
Not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it because the sound was not to my liking I wanted loud and this was not it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback on our JBL Charge 5. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team.
Jbl
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't as aloud as i thought it should had been my mom has the smaller one and the smaller sounds just the same
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Charge 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Sounds good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New, sounds good out of the box. Havent tried to connect to another speaker yet.
I would recommend this to a friendOverpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better than the jbl flip 4 for the $150.00 price.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Charge 5. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Charge 5 jbl
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i have JBL in my vehicle so i thought this would be a good speaker. Wrong the aides vibrant soooo much with the music it actually takes away from the music all i hear now is vibration and it sounds bad
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for sharing your feedback with our JBL Charge 5. The vibration may be due to the high volume level, boosted bass, the surface the speaker is placed on, or the type of music being played. To fix the issue, consider reducing the volume on the speaker or the source device. It may also help to change the speaker's location to more stable surface. Try playing different music genres, as some music have heavy bass. Check if the EQ (Equalizer) feature is activated in the music player app and disable it. If disabling the EQ doesn't help, try adjusting it to decrease the bass levels. You can also use our JBL Portable App to adjust EQ and lower the bass levels. If the issue persists, try resetting the speaker by holding down the "Volume +" and "Volume -" buttons for more than 5 seconds. If you need more help, please contact customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).