Customer Ratings & Reviews
- Model:
- JBLCHARGE5GRYAM
- SKU:
- 6454293
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Battery
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel like the blutooth and power button drain the battery.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. Here are some things to try that often fix these issues. If you have other charging cables, give them a try. (Be sure that the cable has the same type of connector as the original one that came with your product.). Same for the charger- if your product charges by USB, try a different USB charger. Be sure that it is rated at least 2.0a (2 amps) output. Try other electrical outlets at your location to be certain it is not a local wiring issue. Charge the product overnight for at least 8 hours. Check to see if there is dirt/dust on the charging port of the speaker. Check to see if there is damage/ bent pin/s on the charging port of the speaker. Try plugging the Cable to a Laptop/Computer. If none of these fixes the issue, Please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/3vpj6Dn
Never used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used…… would not accept a charge….. sent back to JBL
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Charge 5. This is not the experience that we want you to have. If you need more help with the unit, please contact JBL Customer Support. We're here to help.
Jbl change 5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound doesn't have bass ,not like charge 4, i dont like it
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Charge 5. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help.
Connection issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had issues keeping two of them connected. Ended up returning them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the PartyBoost feature of our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
- Pros mentioned:Battery life, Portability, Sound quality
My review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small, portable and powerful sound. Very convenient and great charge hold. Love the fact that it comes in many colors.
I would recommend this to a friend Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very loud for the price. Battery does not last 20 hours like it says.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. Our JBL Charge 5 has a maximum music play time of 20 hours. This can vary depending on the volume level and music content played from the source. If you need more help, please reach out to our customer support for further assistance.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price that it is, I was not content with the results.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the power of our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. . If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
- Pros mentioned:Bass, Battery life, Sound quality
JBL Charge 5 Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this from Best Buy in Topeka and the people there are so nice and helped me with everything. But this is about the speaker not the people. The speaker is great. It has a long lasting battery, great bass, and sounds outstanding. The power bank in the bottom has saved my phone from dying multiple times.
I would recommend this to a friend Speaker too bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too bad ,the battery have burned,it does not work anymore
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please contact us, so w can check your warranty options: https://support.jbl.com/us/en/#contact
Poor battery quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker battery only last for 4 hrs fully charged I charged all night
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Our JBL Charge 5 should have at least 20 hours of playtime (depending on the music content and volume level). Here are some things to try that often fix these issues. Try a different USB cable. Try a different USB charger, rated at least 2 amps. Try disconnecting the cable from your product and re-inserting it. Sand or dirt can get into the product’s charging port. If necessary, check the port and clean it with compressed air or a toothpick. If you need more help, please contact our customer support so we can assist you.
jbl charge 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they didn't do the price match and plus it was to much for a decent speaker
No, I would not recommend this to a friendJbl
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way to much bass hardly any treble sounds distorted
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the feedback. Our JBL Charge 5 doesn't come with a customizable EQ. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. You can try downloading 3rd party applications like an equalizer or a bass booster from the Google Play Store or Apple App Store to enhance the sound quality of our JBL Charge 5.
- Pros mentioned:Battery life, Sound quality, Volume
JBL is the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great battery. Loud enough. Could use a more stable base/platform.
I would recommend this to a friend - Pros mentioned:Portability, Sound quality
Easy set up. Great gift for many age brackets.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase! It paired easily with our iPhones; it was a super quick set up. The speaker quality seems to be pretty solid. We have utilized the portability of the unit many times, over the past week. I purchase the camo one, which may have been a bit unusual for both of us, but all of us really like it. This would be a great gift for many different age brackets.
I would recommend this to a friend Wasted money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Life battery until 6 hours 50% volumen wasted money
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. This may vary depending on music content and battery aging after numerous charging and discharging cycles. Please try the troubleshooting steps on our support page article about "Battery and Charging". Our products warrant a period of 1 year (5 years for any non-powered speakers). To learn more about the warranty, If you need more help, please reach out to us. https://bit.ly/3mqvyxZ
- Pros mentioned:Battery life, Sound quality
Fantastic Bluetooth Speaker.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Deep, rich, full sound with excellent battery life. Waterproof to boot.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great speaker….You will not be disappointed!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am super pleased with this speaker. I never imagined it would have sounded so good. The bass is super low and the highs are really well proportioned. I wasn’t sure this speaker could produce enough sound to fill the room but I was wrong. It most certainly does! I’m glad I bought it and I would not hesitate to buy it again.
I would recommend this to a friend - Pros mentioned:Sound quality
good speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, the size its perfect, also I love that its waterproof
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Comes everywhere with me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This produces great sound and the battery lasts for quite a long time. It fares well when exposed to dust as well. This is my first speaker of this kind so I don’t have anything to compare it to, but I’m glad I bought it. I was able to score it on sale.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great speaker.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this speaker for my son for Christmas. He loves it. The speaker has great sound and really good bass. He uses it while riding the golf cart,out by the pool even in the boat. I would certainly recommend this speaker.
I would recommend this to a friend