Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$179.95

Customer reviews

Rating 4.8 out of 5 stars with 5541 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 5,541 reviews
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL Charge 5 Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this from Best Buy in Topeka and the people there are so nice and helped me with everything. But this is about the speaker not the people. The speaker is great. It has a long lasting battery, great bass, and sounds outstanding. The power bank in the bottom has saved my phone from dying multiple times.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price that it is, I was not content with the results.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the power of our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. . If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very loud for the price. Battery does not last 20 hours like it says.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Charge 5 has a maximum music play time of 20 hours. This can vary depending on the volume level and music content played from the source. If you need more help, please reach out to our customer support for further assistance. JBL

  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, portable and powerful sound. Very convenient and great charge hold. Love the fact that it comes in many colors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker too bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad ,the battery have burned,it does not work anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker battery only last for 4 hrs fully charged I charged all night

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. Our JBL Charge 5 should have at least 20 hours of playtime (depending on the music content and volume level). Here are some things to try that often fix these issues. Try a different USB cable. Try a different USB charger, rated at least 2 amps. Try disconnecting the cable from your product and re-inserting it. Sand or dirt can get into the product’s charging port. If necessary, check the port and clean it with compressed air or a toothpick. If you need more help, please contact our customer support so we can assist you. JBL

  • Pros mentioned:
    Battery life, Sound quality, Volume

    Rated 5 out of 5 stars

    JBL rocksss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really amazing Bluetooth speaker with quality sound & amazing battery backup. Its so loud and clear, awesome choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    jbl charge 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they didn't do the price match and plus it was to much for a decent speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Volume

    Rated 5 out of 5 stars

    JBL is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great battery. Loud enough. Could use a more stable base/platform.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life battery until 6 hours 50% volumen wasted money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. This may vary depending on music content and battery aging after numerous charging and discharging cycles. Please try the troubleshooting steps on our support page article about "Battery and Charging". Our products warrant a period of 1 year (5 years for any non-powered speakers). To learn more about the warranty, If you need more help, please reach out to us. https://bit.ly/3mqvyxZ JBL

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Easy set up. Great gift for many age brackets.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a great purchase! It paired easily with our iPhones; it was a super quick set up. The speaker quality seems to be pretty solid. We have utilized the portability of the unit many times, over the past week. I purchase the camo one, which may have been a bit unusual for both of us, but all of us really like it. This would be a great gift for many different age brackets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic Bluetooth Speaker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Deep, rich, full sound with excellent battery life. Waterproof to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker….You will not be disappointed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super pleased with this speaker. I never imagined it would have sounded so good. The bass is super low and the highs are really well proportioned. I wasn’t sure this speaker could produce enough sound to fill the room but I was wrong. It most certainly does! I’m glad I bought it and I would not hesitate to buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and good quality. Has very good bass and battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, the size its perfect, also I love that its waterproof

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Comes everywhere with me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This produces great sound and the battery lasts for quite a long time. It fares well when exposed to dust as well. This is my first speaker of this kind so I don’t have anything to compare it to, but I’m glad I bought it. I was able to score it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Pretty good, but with one major complaint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this speaker for a couple of days and here are my thoughts. The unboxing is simple and straightforward, you get your quick start guide, your USB-a to USB-c cable, and then the speaker itself. For most music out there, this speaker will sound superb; the bass is deep and clean, the highs sound pretty good, and there's decent instrument separation. However, background vocals on this speaker sound terrible. A good example for background vocals would be Time Alone With You by Jacob Collier, which is a phenomenal song. (link: https://www.youtube.com/watch?v=2qUCyW7ewPs ) Most of the vocals within the song it's layered and detailed, which just sounds fantastic. However, on this speaker, those detailed vocals sound muffled and raspy which infuriates me. If you care about the background vocals in your music, don't buy this speaker. However, if you don't care about that, then this is probably the best sounding speaker to buy for under 200 bucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Easy to use, convenient, and has an AWESOME sound!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Charge5 easily paired with my iPhone, and the sound is awesome! You can wirelessly daisy chain the Charge 5 with another Charge 5 of other JBL wireless speaker to create a surround sound environment. I plan to wirelessly pair two Charge5s and bring them to the beach for our next beach party.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL SPEAKER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is a great purchase, good sound, good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Good !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good price and right size , easy to pair with my cell phone

    I would recommend this to a friend