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Customer reviews

Rating 4.8 out of 5 stars with 5559 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the excellent sound quality, impressive battery life, and convenient portability of the product. They also appreciate its powerful bass, ample volume, and compact size, along with its useful waterproof and water-resistant features. However, a small number of customers express concerns regarding its price, occasional difficulties with pairing, and limited compatibility with other devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 5,559 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still durable, decent quality of sound. The older models didn't have much bass. HATE the power indicator. You have to guess what is 100%. Overcharging is something i still worry about from JBL. the batteries were great until you overcharged them

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, side of speaker really cool like pumping as bass also clear sound too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i just put this speaker to the test when it was raining last night and no damage happened to the speaker. The sound is awesome well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL Change 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic. Long battery, great sound, and portable enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love our new speaker for our TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. The sound is so awesome. The customer service guy that helped us pick it out gave us great information on them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Volume

    Rated 5 out of 5 stars

    Best speaker for any occasion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker works great and lasts a really long time! Also very loud!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Nice bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound the last model for my wife and she loved itvso now we have thisbnewer charge 5 it seems to have more bass.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great quality in bass & sound. Very easy to use and to take places

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing purchase...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with my bluetooth speaker the sound is excellent and the battery is great.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Loud!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received mine this week upgrading from the Charge 4. First, update the firmware via the JBL app. Second, this is exponentially louder than the Charge 3 & 4. The bass is great but what really caught my ear is the treble is quite a bit more pronounced or “brighter” than the previous iterations. Comparatively, the Charge 4 actually sounds flat when testing the two. I think it’s still a nice upgrade though.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Booming System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling. Bass is loud and overall sound quality is much better than any of the other speakers I listened to in the store. Love the red color as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Sound, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker with built in power bank, that I can use to charge my phone if needed. Keep this on my golf cart during the summer, and I am loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bass and voice as well highly recommend this for partys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth audio speaker on the market! You can connect several of them together (it's hard with the Charge 4s and Charge 3s are not compatible)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing, the sound is so good and the batery too

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker with tons of bass and treble I do like the we settings in Jbl app on your phone. The speaker is portable and perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its ok for $100 open box excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-5 battery life 80%-100% volume on iphone 13 (AAC 320 kbps). Less battery life if you max out EQ settings. The bass is not that clear, mids and highs are ok. Good enough on bike ride mounted on frame for the size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best JBL Bluetooth speakers I’ve ever bought!! Great sounds, lasts for hours before recharging. Highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing speaker. Great sound and build quality. Extremely easy to pair with other JBL Charge 5's. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very Satisfied with the product quality. The sound is perfect for any occasion. Easy to connect and very practical.

    I would recommend this to a friend