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Customer reviews

Rating 4.8 out of 5 stars with 5540 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers love the CHARGE5 Portable Waterproof Speaker with Powerbank for its great sound quality, good battery life, and portability. Many appreciate the bass, volume, and convenient size. Some customers have expressed concerns about the price and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 262 Showing 5,221-5,240 of 5,540 reviews
  • Rated 2 out of 5 stars

    Not as advanced!!¡

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the JBL speakers that i have bought this one is unsatisfactory the battery life is actually ¼ the battery life they say it should last. I use it at work and i work 8-10 hours and the speaker dies out at 5 hours. I had to purchase a power bank just to try to keep it going till the end of my work day.could you imagine if i tried to charge something.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Charge 5 should have at least 20 hours of playtime (depending on the music content and volume level). If the unit doesn't meet the advertised playtime hours even at low to mid volume level, there could be a problem with the battery of the unit. If you need more help, please contact our Customer Support, so we can assist you. JBL

  • Rated 3 out of 5 stars

    Battery no good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last as advertised. Battery life is about half of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small speaker. Bought this to listen to music while in the hot tub . Does the job. Loud enough, without being a nuisance to neighbors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery only lasts 5 hrs and return policy is bad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description of the product says that the speaker battery lasts 20 hrs when it only lasts 5 hours... It drains really fast and + the sound is not as high as i thought, at least not for the price of the speaker. I have altec, sony and now a JBL and so far, Altec has given me the return of what i paid for.. Another reason of why i am giving 1 start is because Best Buy only provides 15 days to return the product... now i cant get my money back ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing i liked about the speaker is that its perfect. Also it was for a good price and liked the color it came. Would recommend customers to get it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No please

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to recommend it, and apart from expensive sound not very strong but of course the treble is very good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alot of money for nothing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a jbl charge 3 and 4. Which have performed great. I bought the charge 5 in sept. About a month into it the battery wasnt lastine more than 7 hours. It is now december and on a full charge it will last about 3 hours before blinking red. Ive reset it and tried all the trouble shooting there is, other than replacing the battery. For the price of this thing you would think you would get your moneys worth. Or atleast something that last more than 3 months.Do not waste your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Charge 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound, wish jbl had an app like sony does

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehhh each their own.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just go with the charge 4 for now. it's way too pricey at the moment for what it is honestly...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Charge 5. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 5 out of 5 stars

    Well worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase. Bought this brand based on recommendations from a fiend. Using this speaker hooks up to my phone so easily.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subwoofer went out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same problem subwoofer went out! So now what? Just suck it up?

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please try to perform a factory reset by long pressing the Volume+ & Play/Pause for 2 seconds while the speaker is ON. You may also try to perform a power cycle by pressing the power button for 30 secs. If the issue persists, please contact our customer support for further assistance via our website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Pool area Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for pool area. existing system requires entering the house to make changes. Excited to put into use when pool season rolls around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rick L's Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that the box had no instructions or a cord. The salesperson was not sure if it should have one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl charge5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but Not as loud as i thought...maybe i need to upgrade

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide feedback. We're sorry to hear that the Audio quality of our JBL Charge 5 did not meet your expectation. We're always looking for ways to improve, we'll make sure to submit your feedback to the right department. For any questions or concerns about the device, please contact our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    BASSHEAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud, has plenty of bass but I didn’t know it was only a mono speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Charge 5. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about our products, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My JBL only worked for a few months and then would not charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    CC Soeaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned was not satisfied. The sound was not clear and crisp. Some static in back ground.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great all around speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great all around speaker and time will tell how it holds up. I have an UE Boom for a couple of years. It was time to replace it as the battery was only lasting 1 hour at full volume. Mainly use my speaker for outdoor, beach park etc so it needed to be water proof and durable. So I bought an UE Megaboom. Boy I was so disappointed. It basically had the same sound as my smaller boom just a little louder. I then was looking at several speakers including Sony xb33, xb43, JBL Xtreme 2 and 3, Charge 4 and 5. The Xtreme and XB43 had the best sound with the JBL winning but could not see myself spending $250 and up for a outdoor speaker. Also battery life on the Extreme only had 15 hours. Sony 24 but didn’t sounds as good. After lots of research I bought the Charge 5. The charge 4 currently is a good deal at the moment but the missing extra tweeter speaker on the 5 made a big difference and nice upgrade to go with the 5. The Charge 5 is basically an Xtreme mini. Has well depth in sound highs mids and lows but at a lower volume level but not by much. $180 vs $350 is not a great value to go with the Xtreme as the sound quality is very similar. Also like the fact that the Charge 5 has a 20 hour battery life. I still like my original UE Boom but they need to step it up with the next UE Megaboom 4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good speaker, but I feel like the battery is not so good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Charge portable speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my daughter's for Christmas...can t beat the JBL charge for the money on there cyber monday sale

    I would recommend this to a friend