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Customer Ratings & Reviews

$71.46
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Comp. Value: $79.95

Customer reviews

Rating 4.8 out of 5 stars with 852 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 852 reviews
  • Rated 1 out of 5 stars

    Not truly in "excellent" condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is more about the experience of buying open box than the actual product itself. I bought this speaker as an open box item in "excellent" condition and rightfully so, I expected a like-new product. I received the product, and from the beginning, things were not going well. The power button was very hard to work (actually thought I'd break my finger...seriously, that bad). Once the speaker finally powered up, there was a horrible rattling sound (as if things were loose on the inside) when music was playing. Worse, none of the playback control buttons (the ones on the front of the speaker) worked. Thankfully the return process was seamless, and I was able to get my money back. The moral or the story? Just because something is in "excellent" condition does not mean you are receiving a like-new product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my fourth one that I have purchased. I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL clip

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a couple months and I use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This k l product is the best,thank you best buy,I love it I enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively small, good sound for its size, and effectively splashproof.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I can’t connect it to my Authentics 300 through the app, otherwise, it’s amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud sound but at times cracks. Battery life is ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but do don’t last on a charge. Ended up taking back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker, don’t think it’s worth the price though. Bough a cheap speaker previously on Amazon and it was as good as this one for way cheaper.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and is loud. Battery life is horrible if played full volume. I get about 4 to 5 hours tops. I contacted JBL they said best battery life is when used at “background music level”. So if you want to clip it to belt at crank some tunes all day this is NOT the speaker you want. Very disappointed at the 2 JBL boombox speaker i own are awesome and battery life is great.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, our JBL Clip 5 has up to 12 + 3 with playtime boost hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. On the other hand you may also try different charging cable and power adapter. If this does not resolve the issue, please contact our Customer Support, so we can assist you. JBL

  • Rated 2 out of 5 stars

    Stick with two unsatisfactory items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good bass sound. Went back to Bb to get another make but the sales person wS uninformed. Also bought air tags and was not able to get help on how to use them. I am stuck with both items.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery usage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good quality sound but battery waste and turns off in about two uses while doing 2 separate day workouts. Will be getting another brand as I had issues with jbl earphones also.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, our JBL Clip 5 has up to 12 + 3 with playtime boost hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you. JBL

  • Rated 1 out of 5 stars

    Don’t order if Best Buy is using Door Dash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a lot of nerve asking me to review this considering the fact that with their new partnership with Door Dash it NEVER ARRIVED! ZERO help from Best Buy customer service. I wound up having to order this on Amazon. Lesson learned!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    3 months terrible sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality awesome for the first 3 months, sounds awful! All other JBL speakers I have still sound awesome this clip not so much

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money. Buy better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It skips. Don't buy. I was really hoping this would work for me. It's compact and easy to store, but when it starts to cut out it makes me mad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mr. c

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got stolen a day into having it, worked great overall tho

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Please contact our Customer Support directly to check possible options. JBL

  • Rated 1 out of 5 stars

    JBL clip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most scandalous company I've ever dealt with. You and they just hang up while you're talking. I've had money vanish from my store credit and no one gives me an answer. They just hang up halfway into the conversation. HOW CAN YOU TALK TO SOMEONE? It's ridiculous!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the bluetooth wont go futher then 3 feet the base is louder then the singing its bareable its actually a 3 star if you keep it in place it plays good but if you move it it stutters

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It’s good at first but I can’t connect it anymore

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly it’s not connecting to Bluetooth anymore :((

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked fine at first

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great the first few uses after 2 months of having it speaker was blown.

    No, I would not recommend this to a friend