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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 487 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the E65BTNC Wireless Noise-Cancelling Over-the-Ear Headphones, particularly for their noise cancellation capabilities and comfort. Many users have commented on how well the headphones block out external noise, making them ideal for use in loud environments. The headphones are also praised for their comfortable fit, with some users even saying they can wear them for hours without any discomfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 487 reviews
  • Rated 2 out of 5 stars

    Great sound, break easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones for the time they worked. I'm not rough on them, mainly bought them as travel headphones for my frequent flights and less than 6 months later one of the earphones was wobbly and I realized that a clip that holds it in place was cracking and the wires were showing. Too expensive to break so easily. I've had skullcandy brand last years for half the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    little bit overpriced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK because it’s really tight on the head and it is a bit over priced for this headphone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL E65BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Nice fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They a nice color. They fit my ears. They charge fast too. The sound is not loud enough for me

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really comfortable after a while and not really that loud

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    ear piece too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ear piece was too big for my little ears. it did not fit comfortably over my ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Distorted Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were very comfortable but had distorted sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound, Poor build.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with it till a weakness was overlooked by the manufacturer. The flawed parts are the hinges where the earphones fold in. In time the pin keeping it together will fall out, the locking mechanism will fail after so many uses.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good little headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound decent. not so good if you have large ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these headphones and so far very happy with it.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for review on the JBL E65BTNC. We are happy to hear your feedback about our product! If you have questions, please feel free to contact us directly by submitting a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you. JBL

  • Rated 2 out of 5 stars

    Pin came out of right ear cup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pin came out of right ear cup with no rough use. They become uncomfortable after an hour and start to hurt the ears. I'd recommend MPow and save $100

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Average headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products sounds good. Don't be mislead by the in store demo. You can crank it up in the store and they sound great, but when you pair them to your device you are limited to the volume of the headset, which is not very loud. Big disappointment. Overall sound quality is good. Expect audio/video latency that cannot be corrected when using them for TV. That is just a blue tooth issue, not so much a product issue. They are fairly uncomfortable after about 30 minutes of use. Price was good. $139. Still debating returning them. Music sounds good and movies sound really good. But again, just an average quality head phone. Head piece is not padded and is fairly heavy. I would recommend this product, but don't expect to be blown away.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review of JBL headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL headphones worked Ok for a few days then it started beeping after a charge. I had to return them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected better quality. Not the best product for money spent

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Can I give it 4.5 stars?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They charged quickly (about 90 minutes) and immediately found a place on my ears. I wanted to compare them to my reference headset, audio-technica M50s. I listened to the JBLs for several hours. Wireless is very cool as one would expect. The E65s were easy to wear and had a very pleasing sound. Then I started looking for critical music to do quick-switch comparisons between the two headsets. I had the JBLs linked to my laptop while the M50s were plugged into a Focusrite USB interface on my desktop, both tuned into the same stream, I was able to switch headsets quickly enough to catch the subtle differences. Conclusion: The JBL E65s are very good Bluetooth headphones. They are comfortable and sonically pleasing although not as accurate as the M50s. As for operation, it wasn't a huge learning curve, I had them up and running in less than two minutes after the battery was charged. I like the JBLs. If they hold up like my war-torn ATs they will have earned 4.5 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not good for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been just five months I purchased this and started to experience interruption during phone call while mobile phone shows full network. Sometimes experience noises during the call. I hope I can get a replacement or it can be returned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our JBL E65BTNC. We're always looking for ways to improve our products. We'll make sure to forward this to the appropriate team. Please contact us through the link provided, so we can further assist you with your options: http://bit.ly/2mKB7hl. JBL

  • Rated 1 out of 5 stars

    Poor quality’s

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and returned the following day. The covering started to tear at the edges after one day. Could of just been a defect in production?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing in action

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice to be able to write a review on these headphones, but they were never purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't figure out how to charge it. Directions are unclear and print is way too small. Just too complicated.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    ok sound but very uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a good product. not comfortable at all. too tight around the ears. audio is marginal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not like.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not happy with the quality of these headphones:(

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL