Customer Ratings & Reviews
- Model:
- JBLENDURDIVEBLK
- |
- SKU:
- 6253457
Customer reviews
Rating 3.6 out of 5 stars with 361 reviews
(361 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.3
Rating 3.3 out of 5 stars
Customers are saying
Customers enjoy the Endurance DIVE Wireless In-Ear Headphones for their excellent sound quality, waterproof capabilities, comfortable fit, and long battery life. However, some users have experienced difficulty with the controls, connectivity, and volume adjustment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Controls
Rated 2 out of 5 stars
Okay if you don't know better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality is just okay,,,, extremely sensitive controls
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
Don't run over them
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last very long after they got run over. Does anyone read these?
No, I would not recommend this to a friendRated 3 out of 5 stars
Regular
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not very easy to connect to cellphone, I expected something easier and faster
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 4 out of 5 stars
Easy to carry around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one works very well. I mainly use it when I'm at the gym.
I would recommend this to a friend- Cons mentioned:Controls
Rated 1 out of 5 stars
Don't buy these headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are trash. The controls are not intuitive. I struggled to use them throughout the time I owned them. They are now headed to a landfill. They no longer work
No, I would not recommend this to a friend Rated 5 out of 5 stars
loved these headphones for the sound and mp3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the fact that it can store mp3 format. That way, I can load some 20+ songs not worry about carrying my phone when I go out for a run. Sound quality is great, although slightly high on treble which cannot be adjusted. Overall good value at $70 discounted price when I bought.
I would recommend this to a friendRated 3 out of 5 stars
Recommended by sales clerk.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had wanted to connect the blue tooth aspect to my TV, but was unable to sync them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
It shuts off to quickly and turn it back on is a l
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shuts off to quickly and turn it back on is a little cumbersome
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 3 out of 5 stars
Not the best
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not last long and it was not good for working in construction
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 2 out of 5 stars
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these at the recommemdation of a store salesman. I eanted something for working out. At the time I did not realize they were for swimming as well. I cant comment on use in the pool but I was not impressed woth the sound quality. I opted for a pair of bose sound link headphones and have been very happy with them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Rated 5 out of 5 stars
The best 2 hrs session on it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good and eases to used!! The best session on it using those headphones!! But unfortunately lost my mine!! Used for 2hrs They Should do it in some glow colors and Try to make it them floating!! Or something that makes them floating ??
I would recommend this to a friendRated 4 out of 5 stars
Buy for friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He said it may be not comfortable for his ear when using.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not enough range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth range is not good when swimming. The lock system is very good though.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Rated 4 out of 5 stars
Needed a backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to have a pair in the car. These work well .
I would recommend this to a friend- Cons mentioned:Controls
Rated 1 out of 5 stars
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these, you will waste your time. Fall out, have constant issues connecting, volume doesn’t work well. You will waste your time trying to make these work instead of swimming..
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Endurance DIVE headphones. We're always looking for ways to improve so we'll make sure this gets to the right team.
Rated 1 out of 5 stars
JBL needs to go back to the drawing board on this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these. I bought them to listen to you tube in the shower. Oddly, one ear would lose connection even though they are connected to each other by a wire. And then there's a design flaw. The controls on the main earpiece are touch. So when water hits them it changes tracks, stops playback, whatever -- depending on where the water hits. It would have been better to design them with rubber-coated physical buttons. One could say they weren't designed the way I tried to use them but why else would I want waterproof earbuds? Maybe to swim and they have an MP3 player for that but then the controls are deactivated and you can't change the volume, song, or anything while you swim.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Controls
Rated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a birthday present. She found the controls to be frustrating to use. I myself found it a tad annoying. Either they were too sensitive or did not register at all.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Cons mentioned:Bluetooth
Rated 1 out of 5 stars
not recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to control. Hard to turn on and switch modes and adjust volume. Had to download music old school because bluetooth doesn't work when swimming. Fell out after 2 laps. Not recommended.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance DIVE did not meet your expectations. Bluetooth doesn't work on water which is why we have the MP3 mode available in this headphones, you'll also need to "lock" the buttons in place by reading our Quick start guide. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 5 out of 5 stars
Hard to use
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not a bad price and they sound pretty good but I have to say the user interface is very very hard to use. As a matter fact I was never able to figure out how to make it work underwater.
No, I would not recommend this to a friendRated 5 out of 5 stars
A great set of headphones that does it all.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the most versatile in-ear headphones I have ever come across. I use them at the gym with bluetooth and use the MP3 feature when I have to be away from my phone.
I would recommend this to a friend






