Customer Ratings & Reviews
- Model:
- JBLENDURDIVEBLK
- SKU:
- 6253457
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.3 out of 5 stars
Customers are saying
Customers enjoy the Endurance DIVE Wireless In-Ear Headphones for their excellent sound quality, waterproof capabilities, comfortable fit, and long battery life. However, some users have experienced difficulty with the controls, connectivity, and volume adjustment.
This summary was generated by AI based on customer reviews.
Terrible Connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are miserable. They are not intuitive in terms of use and the Bluetooth just doesn’t connect randomly. You spend 15 minutes just trying to get it to connect only to not have time to listen to anything by the time you figure it out. Don’t bother.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and price. Thank you for your service
I would recommend this to a friendGREAT WIRELESS FOR WORKING OUT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have refer a few of my friends this wireless product
I would recommend this to a friendBlueTooth doesn't work in the water.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy it if your hope is to listen to your iTunes playlists while swimming.
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Easy to carry around Great battery. Love it.
I would recommend this to a friendOne of the best pairs I've owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mp3 side. And it's super easy to put music on it.
I would recommend this to a friendGreat idea but still just an idea
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JbL is known for its good sounding speakers but unfortunately they fell short on this one..Dont get me wrong they did soumd good but not for its purpose only because when yoi would go under water the Bluetooth woild cut out all the time and because extremely frustrating
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. To use our JBL Endurance Dive while swimming, you should use the MP3 mode instead of Bluetooth as mentioned in the Quick Start Guide. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Complicated to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought his so I'd have a wireless headset to use for mowing and running. Could never get it to work at all after many attempts, u-tube videos, etc. Finally returned item in exchange for a Sandisk bluetooth MP3.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time to provide your feedback with our JBL Endurance Dive. If you need any help with our products, please reach out to our Customer Support. We'll be here to help.
Not for small ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speaker/bluetooth portion is too heavy for my ears and wont stay on.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Hated these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are way to short dropped then many times having to back track to try to find them. These might be good for smaller people but for me i was very unhappy with them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Unfortunate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for the wife so she could use them while swimming. Extremly hard to lock into mp3 mode, and the sound quality was poor. They were also uncomfortable but that is always a personal preference when you have in ear headsets.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html
No Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product ever. Tech support has no idea about this product. Will not work in the pool. I bought 3 of these and returned ever single one. All had a defect. Do not buy if you want to use this for swimming.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback.
Since Bluetooth does not work under water. The Endurance DIVE however has a built-in MP3 player for music, and is IPX7 waterproof. It can be locked before going into the water to avoid unwanted user inputs. To lock it, tap once on the JBL logo of the right earbud, then place your finger on the logo again, and hold it there for 5 seconds. A confirmation tone can be heard from the headphones when locking takes place. To unlock, close the power hook.
Don’t bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not user friendly. Hard time connecting to a Samsung phone and iPhone. I have other JBL products and love them. Not these
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Endurance DIVE headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. For any additional concerns, submit a case request through the link below and we'll be more than happy to assist you: https://support.jbl.com/us/en/
Worst quality for swimming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So delicate that I couldn’t even start swimming. The touch part is very sensitive. I’m very disappointed because I bought this very excited that I was going to be able to swimm hearing music.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Does not work well in the water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this device to function properly when swimming laps in the pool. The lack of actual buttons makes it very difficult and it's challenging to put it into 'water proof' mode.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Absolute crap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It turned off at random, constantly refused to turn back on, and only connected to my iPhone once in a blue when it did turn on!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Sport use only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great for everyday use, wire to short. Definitely ok for working out but not general use. It was kind of hard to connect had to return.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review. Your feedback will be communicated to the proper department to improve our current and future product line.
Terrible for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. Bought these more expensive headphones assuming that they would hold up better than the cheaper ones. They did not. Battery life is also terrible.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
simply awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.every time i tried to put them on they would disconnect or hang up on someone. hurt my ears and just plain awful. Didn't keep them 24 hrs.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
Not a good deal to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't have no bass to this headphone... Will never recommend to anybody to buy this one. Not enough support on.netbfor this headphone.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.