Customer Ratings & Reviews
- Model:
- JBLENDURPEAK3BLKAM
- SKU:
- 10147167
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
- Cons mentioned:Volume
Not very good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't fit properly, or maybe its's the shape of my ears. Hmmm..but either way, I'm returning them. The volume level is low and they're way too bulky.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide feedback on our JBL Endurance Peak 3. We understand that this product's fit didn't meet your expectations. To get the best audio response and comfortability with the earbuds, please try the different ear tip sizes that perfectly seal and fit into your ear. Angle the ear tip slightly downward and gently twist the earbud to fit securely. In addition, the earbuds can be susceptible to moist or deep-seated dirt that blocks the screen of the earbuds. To reduce the likelihood of experiencing low volume, clean the earbuds by removing the dirt after each use, using a pointed toothpick to remove large amounts, and a small amount of rubbing alcohol applied to a cotton swab for final degreasing. If you need more help, please contact our Customer Support for further assistance.
Lasted 3 Weeks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start by saying, I’ve been a fan of JBL for years. I have my second JBL sub in my SUV and two of JBL’s portable speakers. These earbuds were a complete waste of $100 though. Bought them as a Xmas gift for my fiancé for the gym and he got a whole 3 weeks of use out of them. The left one has zero sound coming out of it and the sound in the rignt is just... yuck. Just in time for Best Buy to not take them back.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. This is not the experience that we want you to have with our products. We're always looking for ways to improve. We'll make sure to pass this along to our development team. Your JBL Endurance Peak 3 may experience no sound issue due to issue with dust/dirt/debris blocking the ear tip screen, balance control in your source device (music player app/headphone app/source device). We suggest cleaning the ear tips by removing dust and wax using a pointed toothpick to remove larger amounts and a small amount. Check the balance control on your source device by going to the "Accessibility" settings, as well as the balance control on your music player app. Lastly, initiate reset. With both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
Complete waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second owir in 2 about 6 months and after about 2 months the same left ear keeps messing up. The first pair the left side woukdnt hold a charge after 2 months, bought a second pair thinking i just had a bad pair and now the left ear is barely playing any audio. 1/10. Do not recommend at all. The biggest waste of $200 ive ever spent in my entire life. Go to dollar general buy 2 cups and some string and will probably work better than these piece of junk headohones. Extremely dissapointed as i love JBL.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. Here are some troubleshooting steps that can help isolate the issue with your JBL Endurance Peak 3. You may try to clean the charging terminals on the earbuds using a swab dipped in rubbing alcohol, as foreign matter on the metal charging contacts may affect the charging process. For the issue with the sound imbalance. First, try the various ear tip sizes to create the best seal and audio performance. Check the balance control on your source device by going to the "Accessibility" settings and music player app, commonly found in the playback or EQ settings. Next, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last step is to clean the ear tips. Cleaning the ear tips is something that should occur on a fairly regular basis. When wearing in-ear, because of the seal that is created, our ear canals can get moist and develop dirt and debris. The screen in front of the ear tip is extremely small and can get blocked by this debris. When it gets blocked, the sound is unable to pass through the screen. If the issue remains, please contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST)
Not satisfying!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.JBL messed up on this one! Very weak sound. Connectivity…not good at all. If you can’t improve something just stick with what you know! Bring back the buttons! These are supposed to be fitness earphones after all!
No, I would not recommend this to a friendStopped charging
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year, the right one stops charging. Don’t waste your money. I use these strictly for workout, so maybe and hour and a half of use a day.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. If one bud of your JBL Endurance Peak 3 has no sound, you can try manually pairing the earbuds by putting the buds from their charging case and removing them again. You can also do a reset with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. If the problem is with the right earbud not charging, please try cleaning the contact points on the case and right earbud to see if it will charge. If the issue persists, please be informed that all our products come with a one-year warranty. To file a claim and assist you with the replacement, please contact us at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
- Cons mentioned:Volume
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good sound for the price to bad I took it back I got a new one because the first one didn’t work. Volumen is horrible better ones in TJ Max.
No, I would not recommend this to a friend Right earbud becomes much quieter than left
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple of months of use, the right earbud became noticeably quieter than the left. Changing my phone’s settings and the troubleshooting steps JBL provided did not solve the issue, so they sent me a replacement pair. After a similar period of time, that pair also began showing the same issue.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Peak 3. For further assistance, please contact our customer support.
was really looking forward to these buds for runni
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i could not get both buds to play music. tried several hacks online. returned the item
No, I would not recommend this to a friendThere ok at best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feel nice in the ear have cool feature ideas but don’t sound well and within a month I had to request a new pair. Unfortunately not the best for how comfy they are
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We understand that our JBL Endurance Peak 3 didn't meet your expectations. We're looking for ways to improve, and we'll make sure to submit your feedback to the appropriate team. If you need further assistance with your unit, please contact JBL Customer Support.
Not worth the hassle for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely expected more. Hard for me to choose a good pair that fits my ears . Thought I'd give these a try. Wow, no bass and ANC is wont work for me, if no bass. Reteturned
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback on our JBL Endurance Peak 3 TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support.
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable at all I wouldn’t recommend them after wearing these buds your ear is hurting
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always here to help with your JBL Endurance Peak 3. If you need further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST)
Not a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband that loves everything that has to do with music and was really upset for the quality of sound and mostly the base you can't hear it he said.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get a little moist from sweat and the ambient button keeps turning on and off.
No, I would not recommend this to a friendBASS SOUND QUALITY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass was not good on this even with the equalizer on the phone. Really like them other than the sound.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Peak 3. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.
Don't waste your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good at all. Right earbud quit working after a month, virtually no customer service from the manufacturer. Going back to AirPods!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We would like to know more about what happened to the right earbud of your JBL Endurance Peak 3 and the specific issue so we can assist you further. Additionally , feel free to contact our customer support to provide you with the proper troubleshooting steps.
Poor quality earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate to give forward reviews but on this product it is deserved unfortunately. These units whether I keep them charged 24 hours 48 hours 72 hours etc do not want to stay charged they run out of energy quickly the ambient touch on the earbuds cut in and out so there's always like some static sound in my ears even when I'm playing music. Super disappointed.
No, I would not recommend this to a friendAvoid at all costs.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap. The right ear bud never charges. Don't buy it.
No, I would not recommend this to a friendNot great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is too 'tinny', hard to get much bass even with the eq adjustments in the app. In all other aspects, great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We understand that our JBL Endurance Peak 3 didn't meet your expectations. If you need more help with the unit, please contact our customer support. We're here to help.
Broke after 1 week
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok but left earbud fell apart after 1 week.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. For us to further assist you with your JBL Endurance Peak 3, please contact our customer support.
Poor Sounds control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation not working at all. It keeps saying the same and people can hear the noise around
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. Our JBL Endurance Peak 3 does not include a noise cancelling feature, which is why you're hearing sounds from your surroundings. If you're interested in our earbuds with noise cancelling capabilities, we recommend trying our newer models like the JBL Tune Beam 2 and JBL Tune Buds 2.