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Customer Ratings & Reviews

Your price for this item is $109.95

Customer reviews

Rating 4.3 out of 5 stars with 1534 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the Endurance Peak 3 earbuds, particularly praising the sound quality, comfortable fit, and long-lasting battery life. Many appreciate the comfort during wear and the added water resistance and waterproof features. However, some customers have noted concerns regarding the volume and the touch controls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,556 reviews
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible bought them 1/19/25 used in gym for 2 weeks and one of the buds can’t hear anymore don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. With sound issue, reset can help resolve the issue. Make sure that the earbuds are not connected to any Bluetooth. Press either the left or right earbud three (3) times then hold it on the third tap for 5 seconds. Once done, put back both earbuds inside the charging case for 10 seconds while the lid is closed, and connect them again to your device. Forget the JBL Endurance Peak 3 on the Bluetooth list of your source device before pairing again as reset would default all the settings of your earbuds. Our unit comes with 1 year manufacturer's warranty upon purchase. Please contact us directly for further assistance. JBL

  • Rated 1 out of 5 stars

    Rude when it comes with replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is worst defective piece I got and when asked at best buy they said they won’t replace and no refund even within 30day period, instead forced me to apply for membership. And told me to call JBL and claim instead replacing defective piece. So rude of them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t very good pairing to my iPhone. Made me disconnect and try again every-time I wanted to use it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for providing feedback on our JBL Endurance Peak 3. Bluetooth connectivity issues are likely caused by signal interference with other wireless signals. Please ensure a clear line of sight between the speaker and the source and shut down unused Bluetooth products nearby. Verify if the issue continues across different music applications and devices. If you need more help, please contact our customer support for further assistance. JBL

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good for music

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for podcasts or anything except music. The music sounded horrible

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak 3. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help. JBL

  • Rated 1 out of 5 stars

    So-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is mediocre, picks up dust easily. Extremely basic

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team. JBL

  • Rated 1 out of 5 stars

    Didn’t Work for Answering Calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to return these headphones. They worked well with music but when answering calls on my iPhone 15, there was a constant static sounds.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand you are having call quality issues with your JBL Endurance Peak 3. For further assistance, please contact us. JBL

  • Rated 1 out of 5 stars

    Fitting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear bud didn’t fit me even after using the other included sizes.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To achieve a secure fit, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from a third-party retailer that is compatible with our JBL Endurance Peak 3 and will fit your ear. If you need further assistance, please contact us at (800) 336-4525 Mon-Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for talking. Hard to hear . Voices are very low

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak 3. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Earbuds need better endurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, but would not connect to charging pins in case after only a year of use.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. TWS ear buds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please clean the contact points of your earbuds and the charging case to resolve the issue. For further assistance, please feel free to contact our customer support directly. JBL

  • Rated 2 out of 5 stars

    Not good at all

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good quality…had to replace them within 3 months.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about your experience with our JBL Endurance Peak 3. We want to resolve the issue with you directly. To try some troubleshooting steps or proceed with the warranty replacement of your unit if needed, please contact our customer support in the US at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET). JBL

  • Rated 2 out of 5 stars

    Very disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor really poor sound not worth the price The older models were better

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We understand that our JBL Endurance Peak 3 didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback to the appropriate team. If you need more help with your unit, please contact JBL Customer Support. We're here to help. JBL

  • Rated 2 out of 5 stars

    Pass no good for the gym.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not verry good had issues I. The gym sound and i. Ear was not that great.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Endurance Peak 3. We'd like to work with you directly to address the issues you're experiencing with your earbuds. Please contact our customer support so we can assist you. JBL

  • Rated 2 out of 5 stars

    Ouch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable. Hard to put on. Not a good fit.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Endurance Peak 3 comes in different ear tip sizes that can help the headphones fit more comfortably. To fit the hook, gently twist the earbud as you push it into your ear until it sits at an angle, with the wing tip tucked into the outer ridge of your ear. If you need further assistance, you may contact our JBL Customer Support. JBL

  • Rated 1 out of 5 stars

    Don’t recommend JBL head phones, tried two models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with sound quality, especially in the air. Returned it and bought Skulz ear bone phones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones I've ever owned in my life 3 to 5 times a day constantly repairing they turn out and off and they want and never buy another JBL product again

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Endurance Peak 3. New or additional wireless activity near you may cause pairing issues. Please check if there are other Bluetooth devices near you. Next, try refresh pairing; turn off your unit and unpair them from your device. Reboot your device and try pairing them again. Lastly, try connecting your unit to another device to see if there is an issue with the source device. If you need more help, please contact us. JBL

  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great but gets the job done. Would not buy again

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Endurance Peak 3. We understand that this product didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you're encountering any technical issues with this product, you may reach out to our Customer Support for further assistance. JBL

  • Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly will never recommend anyone to purchase

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Please let us know more about what’s going on with your JBL Endurance Peak 3 so we can provide you with the proper troubleshooting steps. Feel free to contact our customer support directly for further assistance. JBL

  • Rated 1 out of 5 stars

    JBL Endurance Peak 3 earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable and the sound quality is terrible. The $100.00 price tag is a joke. I’ve owned $20.00 skull candy earbuds that were far better than these. Very disappointed and will steer clear from anything JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback on our JBL Endurance Peak 3. We understand that it didn't meet your expectations. To give you the best seal and secure fit, gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal. If you need more help, please contact our Customer Support so we assist you. JBL

  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought twice in less than 6 months and both times they messed up the sound in the right ear went dull or completely gone within a month both times

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Endurance Peak 3. Firstly, check the balance and equalizer (EQ) settings on your device or within the JBL Headphones App. Next, try to pair them with different devices. Lastly, resetting may help fix the issue; with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than 5 seconds. If the issue remains, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Horrible ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound! I use to talk on the phone and have to use both because I can't hear hardly anything!!! Do Not Buy These. They are Junk!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Endurance Peak 3. We recommend connecting the earbuds to other source devices to check if the issue is with the device or the earbuds. If the issue continues, please contact JBL Customer Support. We're here to help. JBL