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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,410 reviews
  • Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely on my ears. Good sound. Easy to connect to my tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broke after two months of use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality was good and they stayed in my ears while running. However, they broke after about 3 months. the left earbud went completely dead and would not charge in the charger. I tried cleaning the contacts and resetting the system. Also, was a complete nightmare to get JBL to provide warranty assistance. Way too much effort for a $99 pair of earphones

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to get more information and to check your options. Please contact our customer service again at. https://bit.ly/3vpj6Dn JBL

  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy to put on without hurting your ears and like the fast way of changing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smh

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a pair in December and I'll say 3 months in the right one wont connect anymore!!!.....now im scared to try the peak 3. Just disappointed. Can i get a free pair or what JBL!!!!.....never will i spend my money on another pair....but all the other brands are over 100$ so its hard not to purchase the jbl peak 3. What do you all recommend i should do!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL earphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL headphones were a gift to me from my kids. Great gift that has amazing sound quality and snug fitting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great set of earphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because I was looking to a sweat resistance earbuds, and these deliver. Loud and clear, with more than enough bass and very defined highs. The battery longs a lot, and the connection doesn't break, so in the price range they are, they just rock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully these aren't broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but could be better. I've had them for a few months and the right side is already having issues with volume. Will need to have it looked at and hopefully it's not a reoccurrent issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JBL earbuds review...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're great wireless ear buds but, to the person who uses them for gym purposes I would reconsider a good first pair as a gift I would say because they're a good value the sound could be a bit better for my taste but, I enjoy a more bass-E sound for walks in the park where it isn't super loud perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent with my Pro7 phone. Google assistant work flawless. Great long term wear comfort. Excellent sound at Price point. Connects easily with app,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waterproof is a +, not recognized in any JBL apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its qater proof but lacks in volume and that like other JBL earbuds this does not have an app to update or special equalizer presets

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Endurance Peak II TWS Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Sounds is great and stays on the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! JBL has always had quality products, and this is no exception. It's hard finding wrap over the ear headphones, other than the Beats.... These don't disappoint at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deep bass, comfortable hanging on ear, even when sweating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work like they should the charging case wont charge them i had them 6 months now trying to figure that out as we speak i may have to come change my review if i cant get this settled soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones..good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Got them for my son for Christmas. He really likes. Says sounds great and fits great. He wears to gym and does not have to worry about them falling it. Audio is clear and crisp on phone calls as well. Can't beat, especially for price,.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3.8 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a compromise between cheap and expense (Apple Beats). They're good, but are difficult to use. I still haven't figured out how to raise/lower the valume, answer/hangup calls, etc. Also, the sound quality is excellent, but the ear buds sit so far outside my ears that the quality is a bid degraded. Overall, they're decent, but not the best on the market yet if you want something that works good, sounds good and keeps you company while exercising these will work nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless headphones. Nice sound quality. Easy to use. Comfortable in the ears without having to worry about it falling off or trying to adjust a million times on the other wireless ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, amazing sound, comfortable fit, long range

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and the wireless works well but they seem to work their way out of my ear while running no matter which size bud I use. Other over the ear headphones I have had in the past have worked much better staying in place in my ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Securely fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. Bought the newer version first that just stick in your ear. Just didn't feel secure in her ear during activity. These are much better, securely fit in ear with the loop around. Sound is very good as well

    I would recommend this to a friend