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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,410 reviews
  • Rated 5 out of 5 stars

    Once pairing was figured out, great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult to pair the headphones at the start. iPhone would only pair to one headphone at a time. Once the phone connected to both headphones, they were great! Very happy with quality of case and headphones alike. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using, they work great, but they do try to connect to the phone even when they are in the case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the first 3 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded ok till the right earbud stopped working and wont connect anymore. It sounded alright before that, i use them everyday at the gym it sucks i have to buy another pair already

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headphones they are comfortable also love the sound they have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheper alternative to high end ear buds or Air Pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I got worked for a week but then wouldn't pair. I got a replacement and it's working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not fully waterproof

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than I expected - I despise ear buds as my ears hurt when wearing them. They were great for working out in gym but I was looking for a true waterproof set for swimming and I couldn't make these work, even with swimcaps and other ideas.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the fit of our JBL Endurance Peak II didn't meet your expectations. This earbuds comes with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. Also, it has an IPX 7 rating which is waterproof and sweatproof, but this unit isn't designed for swimming. You may want to check our JBL Endurance Dive which is made for swimming. If you need more help, please contact our Customer Support, so we can assist you. JBL

  • Rated 3 out of 5 stars

    They can become randomly unpaired.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned these for about 6 months. I work construction for a living and these are constantly around a dirty environment. I bought these bacuse they seemed to be the best for staying secure and I hate having wires. About a week ago the right headphone went out, however after doing some research i found out that it somehow unpaired itself. After reading some tips in the 1 star review area I was able to repair it after some work. The trick is to unpair it f4om your phone, turn both on and wear them, then tripple tap them both at the exact same time. It was heavily annoying but hey at least its not broken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, no overwhelming bass response, sound is clear treble a little high. But worth thr price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can hear you?.!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good, very clear. My daughter lost one already smh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. stays in the ear easily. nice sound and fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding and fitting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fits great as well. Doesn't fall out even when running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the version 1 ear buds. JBL puts out an excellent product regardless of the version. Got them on sale and at half the price of the newer version 2. Highly recommend for being sold at a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound great range. they stay on my ears. never fall off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds for excercising.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable feel with excellent sound. Easy to use and connect to my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a high quality sound while in the gym where there could be quite the noise and these earbuds come in handy to cancel out that sound overall this item has very good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nice sound for the price. Bought several years ago. Still sounds great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JbL air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not loud enough, I really like JBL and have many different speakers and they sound ousting but these pods are low in volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product good battery time and Control sounds good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch out beats,new competition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I being buying beats for years and to tell you for a cheaper option,this earphones ROCK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an amazing sound and the waterproof certificate helps me on gym

    I would recommend this to a friend