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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,411 reviews
  • Rated 5 out of 5 stars

    JBL Peak 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range on these is really nice and you can even swim with them in your ears. I highly recommend buying these headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to google the way of set it up because I couldn’t connect them, the instructions are not that clear, but for the price they’re really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver nice quality for working in my auto shop. Love that they are black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL quality shines through as always would recamend to anybody no matter what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to charge and do not fall off while walking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not pair with laptop, as there was no code.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great with my cell phone. But it would not pair with my laptop, as the laptop kept asking for a code. There is no code and when I contact JBL directly, they were no help, telling me to update my laptop drivers. I did and still it wouldn't pair. I eventually returned them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL wireless Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this it was a good quality sound is As good with the higher headphones but less expensive. Good for your money, highly recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This style fits my ear much better and comfortable but the bluetooth connection with my phone keeps dropping off constantly. This is my second one, I will return it for something else.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Bluetooth typically performs well within a 30-foot range, but walls, obstacles, and other wireless devices can impede this. If you experience dropouts within 10 feet, there may be interference. To resolve the issue with your JBL Endurance Peak II, ensure it is within 10 feet of your device with a clear line of sight (no obstacles). Try to forget/unpair the earbuds on your device, and initiate a reset. To reset, while charging, press and hold the button on the right earbud for more than 5 seconds. Reset will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. Lastly, try to connect the speaker to a different device to determine if the issue lies with the earbuds or the initial device you paired them with. If the issue persists, reset your headphones by holding "Volume +" and "Volume -" for 5 seconds. If the issue persists, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product. One thing I like about this headphone is that you can use one piece while the other is being charged, either right or left.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Comfort

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I didnt not like the way these fit in my ears. After 30 minutes of working out i experienced discomfort. I tried different tips and same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought about the amazing sound I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First wireless earbuds got eat hooks great sound easy connect should have done this sooner Thanks!@@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my other pair and decided to buy them again they sound amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Perfect for using at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a must buy for your teenager. Been going through like Skullcandy like fire fuel. Now my son hasn't broken this one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear really clearly. These are really clear when working out and listening to music or sportscasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and I love them for everything. My grandma got them for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for a solid workout pair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good for working out, tight fit and snug connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality I recommend . Very impressed love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for when active

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for when you want to go to the gym. Sound quality could be better though.

    I would recommend this to a friend