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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,411 reviews
  • Rated 5 out of 5 stars

    Sporty and comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice pair of earbuds for sport and music listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. They were bought forbmy husband who works out in the field. He loves them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound I have been expecting from JBL. Weak bass. Just not a good fit for me. Returned for Sony in ear LinkbudS

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. This instance is sometimes caused by the quality of your source, depending on what you are listening to. You may check the music player app on your source device to see if Equalizer is engaged. If engaged, turn off the equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. If you still find the bass insufficient, you can control the Equalizer through the JBL Headphones App to adjust and enhance the bass levels. If you have already tried this and remain unsatisfied with the bass, rest assured that we're always looking for ways to improve, and your feedback will be forwarded to our development team for future improvement. JBL

  • Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this brand but these were horrible supposed to be waterproof didn’t find out because the volume suck took them back and got shocks

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Endurance Peak II. We're sorry to hear that it didn't meet your expectations. Using the earbuds in areas where the air is very dry, can build up static electricity. If you receive a static shock from your earbuds, this doesn't mean that there's an issue with your device or the earbuds. This unit has an IPX 7 rating which is waterproof and sweatproof. JBL

  • Rated 1 out of 5 stars

    Not good for all day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them after a month or so, they would not charge easily leaving me with one that works all day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase would recommend all items! Will buy more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if anyone needs a new set of headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its difficult for me to turn the volume up and down and I havent figured out how to answer the phone with it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for reaching out. We're here to help. Using the JBL Endurance Peak II left or right earbud, tap once to answer calls, and tap twice to terminate the call. Use the right earbud to adjust volume, swipe up to increase, and swipe down to reduce. If you need further assistance, please contact us. JBL

  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an Xmas gift for my babe, he loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disliked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t really get to experience this device because it did not fit properly on to my ear I am usually fell off soon as it wore them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 3 out of 5 stars

    Ended up returning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was good but i ended up returning becauee the battery life wasn't as good as the cheap headphones from Amazon i bought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful. Very satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a friend and he absolutely loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then beats

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this the only thing i would of liked to see if it came in white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for use while running. Other headphones that I tried using would cut out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big. I have small ears and just couldn’t make this item work. The sound quality is excellent, but they won’t stay in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cute. Will buy again. Much recommended. Thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the buy. The other person can’t hear me well and battery drains faster than it is suppose to. 2 hours max.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Endurance Peak II. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them Use them daily to listen to music and talk on my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these. They were super easy to conect to his iphone

    I would recommend this to a friend