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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,411 reviews
  • Rated 4 out of 5 stars

    Get some

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good headphones that dont slip off, you do have to adjust the tips but otherwise its good. I do wish they were louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds for Runners or Hikers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had these earbuds for 2 years. They have been great for my run events, and hikes. In the warmer weather climate, they are not uncomfortable when I sweat. I was recommended to buy these and it was worth the investment! I like most the flexibility over the ear and they do not bother me when I am wearing sunglasses. I highly recommend these if you are an active runner or hiker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair-to-Middling Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mixed results with earbuds. This set is ok…so far. It was a pain setting up though as I had a difficult time pairing it with my cellphone. I had to download an app from JBL to get it to pair. All in all, it took me about 30 minutes to pair (way too much time). On my first call, the left ear sound went out but that hasn’t happened since. The sound quality is very good though. Since I got these on sale, I got my money’s worth.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL Endurance Peak II wireless earbuds are just what I was looking for! They sit very comforttably in and around my ear. The volume levels are great and the battery life is excellent. Controls take some getting used to but they work well. It's great to be able to use just one earbud or both. I only use one for calls and both for music, etc. I like them better than any other wireless headset or earbuds that I've ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The JBL headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're very great quality the sound on them is great I enjoy every little feature that they come with they can get pretty loud very nice said a headphones they fit really comfortable in my ears I was never much of a headphone guy until I got these now I'm in love with these I might even buy a couple more pairs

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    If Sound Quality is Important, Look Elsewhere

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the first in-ear headphones I tried when I entered the market. I was replacing a set of "wired" wireless ear buds that I bought from the Best Buy clearance rack for $13 five years ago. The fit was terrific, they paired easily, and that's where the "good" ended. The controls were extremely sensitive. If the neck of my sweatshirt got damp while working out (shocker) and I bumped one of the buds, a song would skip, it would pause, or there would be some other unintended consequence. The sound quality was terrible. It was thin, lacked bass, and sounded like AM radio, only quieter. Those $13 "wired" wireless ear buds I mentioned earlier? WAY better sound. I was extremely disappointed because the JBLs were not at a "bargain basement" price point. Needless to say, they got returned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve our products. We'll make sure your feedback gets to the right team. JBL

  • Rated 4 out of 5 stars

    Good quality, stays in place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved JBL for a while but needed earbuds for my running and ones that can last 2 and a half hours of running without falling out or hurting. These work wonderfully. Sometimes the sweat will shift them around but they lock in place really well. Sad that they dont have a super strong bass, but I am used to the Rocks over the ear JBL headphones that shake my jaw. Good quality, nice battery life and easy to clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT VALUE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT SO BAD FOR ENTRY LEVEL EARBUDS, SOUND IS GOOD, WISH VOLUME WILL BE ABIT MORE, BUT OVER ALL GOOD VALUE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very very well as a set would recommend to anyone looking for a cheaper set of wrap around earbuds that still maintain great comfort and sound quality

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound but charging issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, stays in my ear during workouts, etc. I had to contact the company quite fast due to charging issues. When contacting the company, the only thing they sent me was a replacement charging case. By the time my warranty was up, I still couldn’t get a replacement set. This was my second pair.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak II. We recommend cleaning the contact pins on the case and earbuds using a cotton cloth, makeup, or cotton swab with alcohol. These pins are sensitive to dust. Please make sure the pins are dried before placing them back on the case. If the troubleshooting steps did not work, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Love them!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great and stay on my ears! The sound is a lot better than I thought it would be! Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Fits nicely in my ear. Last long for one charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to other brands & had to return for one reason or another. These work well, sound great, and good quality. They will stay in your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good quality headphone. I love the fact that its waterproof and not water resistant. Its the first headphone that actually stays in my ear during a workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have very good battery life on them with superior sound. To me that is on par with Bose or Beats but cheaper. The best part about this is that each earbud can connect to a different device of done right. Otherwise, it's one of my favorites that can last a very long time if properly taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort. The over ear fit keeps them in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    touch controls don't always work perfectly but sound quality might even better than beats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good, but needs more documentation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Endurance Peak II headphones function very well, providing very good sound. Phone conversations are also very good and hands-free. The control surface is also very good, for the most part. My biggest complaint with these is the lack of documentation. Pairing them was very problematic until I found that you need to hold both earpieces close to one another, touching even, while pairing. Do this and it works great. Documentation on controlling music playback could also be greatly improved. These concerns aside, the product is really very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good but volume is hard to change.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to change the volume but sounds great and like hoe it is ovwr the ear. It doesnt feel like it could fall right out like an earbud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and sound experience. I liked the fact that there is mix and match ear pieces so as to fit different size auditory ear openings

    I would recommend this to a friend