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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,411 reviews
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay headphones at best. Left earbud stopped working after a few months.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Competing sounds waves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for music but it’s hard to have conversations when outside competing with the wind, cars and loud individuals. I’m not sure how to manage noise cancellation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have very good sound and are comfortable. I’m still getting used to the buttonless touch controls, but I think they’ll work out fine. I like the charging case a lot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hello, are you there?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the quality and sound. However, I could not find the proper spots to tap and adjust the sound or answer/hang up the line. Therefore, I had to return it for something else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been five stars had one side not quit working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. This is a great product and i would highly recommend these JBL buds to anyone. Youll love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    comfortable but needs better sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with buds staying in my ear and these stay put. On the other hand I am picky about my sound and it is a bit lacking compared to others I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair because i love them so much!!! I am very active and sweat a lot so the wrap behind the ear feature is very helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product lifespan not great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a few month's after purchase with no explanation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grwat product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water proof, dust proof, would buy this again if I had too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my boyfriend. He wanted new headphones for the gym. He enjoys them, says the sound is great and loves the swipe feature. They’re still brand new, so I’ll try to edit or add to the review if anything stands out positively or negatively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a high quality sound while in the gym where there could be quite the noise and these earbuds come in handy to cancel out that sound overall this item has very good value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too tough to get around the ears and I have small ears. Not really comfortable. The sound was AWESOME they just didn't fit well.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak II. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 3 out of 5 stars

    Anangel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was goid, 8 just have smaller ears and none of the wireless buds are comfortable/fit, or stay in. Returned for refund 1 week later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset for the prize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Charges quick, nice carrying kit with the charger altogether and one fits comfortable on my ears. Last about halfway during the workday put it in the case during lunch and it’ll work the rest of the day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for music. They stay on pretty good, but when I’m on the phone, nobody can hear me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Super wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful. These headphones are a dying breed in todays airpod craze. These headphones stay on your ear no matter what activity you're doing. Pairing is simple and you can have them linked to an email account for faster pairing. Carrying case is the ideal size and does not bulge out too far in pocket. Only thing i dislkied about purchase was the shipping; 2 days turned into weeks. I get with the ongoing covid events blah blah blah, get these in store they are great; avoid shipping to home.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our Shipping Service did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our Quality and Development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was what I was looking for, and I got it. Controlling the ear buds, a little hard to do. Touching the wrong button turns off. Or does something I did I not want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very comfortable. I can’t even tell they’re on. Apple AirPods really irritate my ears but these feel like nothing. They’re great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the earbuds in general but the set up instructions were severely lacking. It took a 40 minute call to JBL, a 30 minute call to the Geek Squad and a trip to Best Buy to see the Geek Squad to get the earbuds set up.

    I would recommend this to a friend