Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,410 reviews
  • Rated 4 out of 5 stars

    Great earbud headphones for a very reasonable pric

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding earbuds. I love the fact that they have the "locking clip" that allows them to stay in my ears much better. The only reason that I didn't give them a 5 star rating is due to the fact that increasing or decreasing the volume is a bit clumsy in my opinion - trying to slide your finger up or down doesn't always respond properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they don't fall out during exercise

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for exercise earbuds that wouldn't fall out and the hook on these did the trick. Overall quality has been pretty good for the price, I'd recommend them. If you like taps to pause or skip it has that too with a how to print out included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Quality of sound is great for music and they are very clear when talking on the phone. Purchased them to use while bike riding and so far they are holding up great and listening time is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more Bass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more bass out of these but overall solid pair of headphones

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but not essy to put on. Once on good fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good sound and comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have very good sound and are comfortable. I’m still getting used to the buttonless touch controls, but I think they’ll work out fine. I like the charging case a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and stay in place while moving around alot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Impatience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just waisted my money on these today. I fully charged them, then took them out to pair them together and connect them to my cell fone. Only the left one connected. I followed the instructions in the box, and still only the left one connected. I then factory reset them both, and had the same outcome. I will be returning these to BestBuy and instead get me a pair of Sony to see if they do any better. Change the name of this line to mpatience instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 7 days or so and I returned them.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These broke after using one week. I like how much sound my blocked out and that they were waterproof but once they lost sync it was hard to get them Re synced. You had to go back to the case and replace them in the case. And then eventually after about day seven they quit working altogether. I switch to the Powerbeats, Which seem to work very well but they let in a lot of noise do the air vent on the

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak II did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Not bad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for working out. They arnt bad for the price!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This ain't it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. After a few weeks, my left ear had trouble charging and the right one had trouble connecting to bluetooth. If you aren't getting the protection, you are setting yourself up for hours of frustration

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. For the Bluetooth connectivity issue, ensure that you have not connected your JBL Endurance Peak II to another source device, you need to forget your JBL Endurance Peak II from that second device. This will enable your preferred primary device to automatically connect to the product. If you need more assistance, please contact customer support. JBL

  • Rated 4 out of 5 stars

    Great buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really i enjoying these. They are easy to wear. The sound is great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hello, are you there?

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the quality and sound. However, I could not find the proper spots to tap and adjust the sound or answer/hang up the line. Therefore, I had to return it for something else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent headset for the prize

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Charges quick, nice carrying kit with the charger altogether and one fits comfortable on my ears. Last about halfway during the workday put it in the case during lunch and it’ll work the rest of the day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been five stars had one side not quit working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for music. They stay on pretty good, but when I’m on the phone, nobody can hear me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome EarPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very comfortable. I can’t even tell they’re on. Apple AirPods really irritate my ears but these feel like nothing. They’re great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    comfortable but needs better sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have problems with buds staying in my ear and these stay put. On the other hand I am picky about my sound and it is a bit lacking compared to others I have tried.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too tough to get around the ears and I have small ears. Not really comfortable. The sound was AWESOME they just didn't fit well.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak II. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 3 out of 5 stars

    Anangel

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was goid, 8 just have smaller ears and none of the wireless buds are comfortable/fit, or stay in. Returned for refund 1 week later

    I would recommend this to a friend