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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,411 reviews
  • Rated 4 out of 5 stars

    Perfect for gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best for gym use. Have tried many over the ear buds, but these have great sound quality and stay in place even with rigorous gym activity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This ain't it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. After a few weeks, my left ear had trouble charging and the right one had trouble connecting to bluetooth. If you aren't getting the protection, you are setting yourself up for hours of frustration

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help. With TWS earbuds, charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. These issues can be resolved by cleaning the contact points on the earbuds and charging case. For the Bluetooth connectivity issue, ensure that you have not connected your JBL Endurance Peak II to another source device, you need to forget your JBL Endurance Peak II from that second device. This will enable your preferred primary device to automatically connect to the product. If you need more assistance, please contact customer support. JBL

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal sound. JBL has outdone themselves with these earbuds. Extremely high quality sound. Durable storage case. Everything about it is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife great gift, love the noise, canceling great base. Easy to hook on my ears, and the fact that the Sweat resistant easy when we go to the gym.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want to like them, but they broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all of these case headphones I have bought, they stopped working (left one stopped charging) after a month

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback on our JBL Endurance Peak II. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol as these pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If you need more help, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to pair it to my iphone. It will some times pair with android devices or Fire devices but only one earbud will pair never both. When pairing it keeps asking for a code but the earbuds have no code, yes I have tried all the usual ones. I have spent hours trying to get them to work. I find them to be difficult to pair, they don't work with all devices, and I have yet to hear the sound from both earbuds so I can't judge it's sound quality. At this point they are just an expensive paper weight. I would not recommend. There are other options just as good. This is not a negative review on JBL, just this specific product. I have other JBL products that are fantastic.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing feedback on our JBL Endurance Peak II. If you are having trouble pairing your earbuds or if your device is asking for a PIN, please make sure you are connecting to the headphone's product name that excludes 'LE' (Ex. JBL Endurance Peak II). The 'LE' connection is only intended for the voice assistant feature compatible with your headphones. If the voice assistant feature has not yet been configured, the 'LE' connection appears as an available connection but cannot be used for Bluetooth audio. JBL

  • Rated 5 out of 5 stars

    Better than Bose sound sport and cheaper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound wasn’t sure about getting wireless but I’m glad I got these as I trust JBL the only thing is that controlling music or calls takes some getting used to the volume goes higher with more songs compared to Bose sound sport

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and stay in place while moving around alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL-Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really enjoying these headphones. The are easy to take along with you anyplace. They stay in place, I like the case they charge in and there are no wires to mess with. Working outside is much nicer with some music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for workout

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulkier than your regular earbuds, but it has worked amazing when I'm working out, the sweat doesn't effect it, and they haven't fallen off when I'm jogging. Really love these earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but the charger began losing connection to the earbud. It did end uo fixing itself

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Endurance Peak II. To prevent the likelihood of this issue, it is helpful to clean the charging contact of the earbuds periodically, as foreign matters can likely cause this issue. You can use a cotton swab dipped in rubbing alcohol to clean the charging terminals on the earbuds and charging case, then use a cotton cloth to remove any residue. Please ensure the earbuds are seated properly inside the case, while a solid red light should be active, which indicates that they're charging. If you need more help, please reach out to our customer support for further assistance. JBL

  • Rated 3 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable easy to use works perfect with the JBL app sounds pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay a little uncomfortable sound quality is good sometimes the buttons are irritating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sometimes they pause music if you adjust them even the slightest which is kinda lame but otherwise super cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Ear bugs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl Bluetooth ears bugs also great and priced sound are clear very clear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to Bluetooth my only concern is sometimes either the left or right ear bud will not turn on. Wouldn't be much of a problem but I don't like taking 5-10 minutes each time to figure why it's not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 16 year okd goes theough headphones so quickly because he uses them all the time. He loves these! He wears them everyday and the sounds is grreat! Quality is excellent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and sound for the price I paid for these ear buds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best for value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for value , only thing is that it can get uncomfortable if wore for more than 4-5 hours. I took this as a work out headphones they are great , I was touching them accidentally while working out to adjust their positions but it stops playing or change songs in that event .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally earbuds that stay in my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stay in my ears, don’t hurt and deliver great sound—were on sale for about $50–great deal!

    I would recommend this to a friend