Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,411 reviews
  • Rated 3 out of 5 stars

    Uncomfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable in my ears. Plastic is rather hard..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    stay on place

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good pair of earbuds if you walk o run a lot, i have problems with bose earbuds falling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and don't fall out of your ears.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good sound quality great let's see how long they last. My previous ones i got about 2 years out of.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound quality, controls

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Controls are unusable, it often does an action different than intended, i.e. when you try to pause, it starts google assist on your phone, etc. 2. Extremely poor sound quality, no discernible bass or treble.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Endurance Peak II didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your unit, feel free to contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds! My boyfriend uses them for work, he is a truck driver! He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brack

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Noise cancellation and volume compatibles with the $160 dre headsets. Recommended as the go to gym pair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly bad tinny sound (wa-a-ay too much treble). Wanted for over back of ear snug 'sport' fit, but difficult to put on; very hard to pair with blue tooth and nearly impossible to charge equally. Returned the day after receiving. BTW- JBL said the only way to fix sound quality is to download their equalizer app! Disappointing

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. We appreciate it for taking the time in providing us with this review. We'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Slippy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok except it kept falling off my ears, not that bad tho.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first version of these and loved them but wanted something a little more slim so i went with these and they are perfect! Would deff recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore your friends!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect at first but after you have everything set it works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive performances

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a gift and the friend like it. I think it does it job, specially at the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son. He say that they are great! Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed every bit of this earbuds since I bought it. I was very skeptical of buying it in the first place, but thank God I changed my mind.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They were great for 6 months

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for about 6 months and the sound in the right one is very low and I can barely hear it. When these were working they were great for the price. But now I'm in the market for new headphones. I was at least expecting these to last a year or more for running.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for providing your feedback on our JBL Endurance Peak II. We recommend doing a factory reset on your unit. To do this, place both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores factory defaults. (Please note that charging must take place for a reset to work.) It is also necessary to remove or forget the earbuds from the list of paired Bluetooth devices to pair again. If the issue remains, please contact our customer support. We're here to help. JBL

  • Rated 3 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds goodbut no noise canceling!! Will not buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great ..i work hvac and need to be hands free alot..i love them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and bulky. Does not fit around my small ears. It is glitchy at times where it cuts in and out. Instructions are not clear how they turn on and off. Magnetics to keep them off are not strong enough to stay in place. Can use touchpad on sides to start, stop, adjust volume and skip.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. The earbuds will power on after being unhooked from the charging case. You may also manually power it on by doing a single tap and holding the JBL logo on the left earbud for 5 seconds while out of the charging case. When you turn it off, you may place it back in the case and close it. If this issue remains, please contact our customer support for further assistance with your unit. If this issue remains, please contact our customer support for further assistance with your unit. JBL

  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first shipment was faulty but After i replaced with a second shipment it was good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my aunt and she is in love!! She is able to connect to her phone and is able to talk and listen to her favorite music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love JBL bought them for my wife she uses them daily.

    I would recommend this to a friend