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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,411 reviews
  • Rated 5 out of 5 stars

    Live

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an entertainment that create a experience that delivers each potential to it extreme.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my mom who is a senior citizen. She will use these when she makes her daily walk around the park.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better upgrade from the peak 1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Uses the true wireless technology allowing you to use either ear piece to make and receive calls or play music. Try them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just Stopped Working after 4 Months

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had issues with these. After only 4 months they just stopped working. Uncomfortable and hard to navigate the controls. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Endurance Peak II. We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact JBL Customer Support so we can assist you. JBL

  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is perfect its just that wearing for long period of time youre ears start to hurt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not what I thought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these earbuds are ok but the sound can be static at times and the battery does not last long as advertised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. I was hoping louder and more bass for my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter for Christmas and shes had a good experience with it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of headphones I’ve ever had, by far. I choose the standard corded iPhone headphones over these all day. Sound quality and level is way below average. The worst part is the buttons...I can’t adjust these headphones or touch them at all without accidentally touching a button and turning them off. Then, when I want to actually press a button, nothing happens. They turn on when I pick them up off the counter, then turn off when I grab them from the car, then I’ll randomly only get one back on when I get to the gym. 20 minutes later the other headphone in my pocket will magically turn on. I can never get them to turn off...I have to go in and manually disconnect them in Bluetooth settings. All the hassle would be worth it if they were decent headphones but again, sound quality is really subpar and that’s being kind.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Looks like we need to do some more troubleshooyting and find out what the real issue is, don't worry since we have othe roptoions for you. Please contact our customer service at: https://support.jbl.com/us/en/#contact JBL

  • Rated 5 out of 5 stars

    Wireless Ear phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift. I think the recipient will be very pleased to be able to work and drive hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great at a good price love Jbl products sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price worth to quality of that headphones, just need to understand that it’s wireless headphones, bass is not that big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my ageing mother and she loves them for her Kindle!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality so so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn't that great, I expect better from JBL

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product vu r did not live up ro my expectations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t hear calls unless pressing against my ear. One ear bud strap charging after a few months. Fit great on the ear tho. Went through two pairs.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. For you to hear the incoming calls through your JBL Endurance Peak II, tap any side of your JBL Endurance Peak II once. You may try to reset your JBL Endurance Peak II while charging, press and hold the button on the right earbud for more than 5 seconds. If one bud is not charging, try to clean the charging post and contact point of the bud if there is a speck of dirt same as well inside the charging case. If you need more assistance, please contact customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET) JBL

  • Rated 5 out of 5 stars

    Muzik

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome "& Sounds wonderful!!& Looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have been great, im planing on buying another set to gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earpiece is a piece of crap. They dont connect all the time and it disconnect on you when your on the phone. When you listening to music its hard to change to another song..

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. Please avoid any interference and place your JBL ENDURANCE PEAK II close to the connected source device. Try to reset the product to see if it improves the connection between your earbuds and your phone. Before pairing, make sure to delete or forget the JBL ENDURANCE PEAK II from your Bluetooth list. Tap the left earbud x1 on the JBL logo touchpad to skip a song while listening to music. You can also manually skip a song on your phone. If you need more help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not so good for the price. Not easy to use either.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate it for taking the time to provide us with this review. If you need more assistance, please contact us, we're to help: https://support.jbl.com/us/en/#contact JBL