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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 1411 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.2 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,411 reviews
  • Rated 5 out of 5 stars

    On Point...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent... products... love whatever i buy... appreciated...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay headphones. Better once available at Amazon way cheaper and better quality

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My review of jbl ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is after owning it for 30 days they work well. However i have never been a fan of the in ear buds that are popular these days these at least stay in my ear when im active battery life is ok but at least the case is a backup battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. My friend likes this product. He also uses this product in the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling on these are amazing! Thank you highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over the ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit tricky to turn on and off, and to adjust volume, pause, fast forward, etc, as no outside buttons. But like the over the ear hanging, but a little tight. Can now listen to audio books while my spouse wears one and i the other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There really good for the price and durable I really like this product thank you

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth 100$!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life sucks and they keep falling out of my ear it sucks cuz I paid 100$ for something that should cost maybe at the most30$

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! I love using this product. It is the best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These won't charge after time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first, but charging has become a nightmare! I've cleaned the earbuds as recommended , but they still wont charge consistently.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. If you need more help with your JBL Endurance Peak II, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They paired right away. Easy to learn to use. Great gift to myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gift for my mom and she loves them. Great gift. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend this for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loved them she received them as a Christmas present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fit and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own the previous model. and the new one works very well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jbl ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable. Volume too low. Hard to fit on my ear

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. Our JBL Endurance Peak II come with three sizes of silicone ear tips and two sizes of enhancer. You can try different sizes and see which one fits you best. You can also adjust the angle of the ear hook to find the best position for your ears. If you have already maximized the volume levels on both your source device and the earbuds itself and still find the loudness insufficient, please note that the EQ (equalizer) feature can be accessed through the JBL Headphones App to adjust and enhance the volume levels of specific frequencies in the audio signal. This feature allows you to personalize sound optimization to better meet your sound preferences. If you have already tried this and remain unsatisfied with the loudness, rest assured that we're always looking for ways to improve, and your feedback will be forwarded to our development team for future improvement. JBL

  • Rated 5 out of 5 stars

    Rose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying my jbl endurance peak ear buds. They are so convenient .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not working as its supposed too disconnects after every 2 minutes

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you letting us know. Here are some troubleshooting steps that can help isolate the issue. First, check if the dropouts occur when the headphones and device are within 10 feet from each other and with a clear line of sight (no obstacles). Next, forget/unpair the headphones on your device then perform a manual pairing. Also, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last is reset, while charging, press and hold the button on the right earbud for more than 5 seconds. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If the issue remains, please contact our customer support for further assistance. JBL

  • Rated 5 out of 5 stars

    Priceless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!, im never with out it. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan but good on price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the sound quality but the ear hook is really good. Weight is also good on the ears.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide feedback about the sound quality of our JBL Endurance Peak II. We want to ensure you get the most out of our products. While the JBL Endurance Peak II doesn't have any built-in equalizer feature, you can enhance your music bass or sound settings by downloading a third-party equalizer or directly from the music application settings, such as Spotify, Apple Music, iTunes, etc. As we're committed to improving our products, we'll also make sure to submit your feedback to the appropriate team for careful review. JBL