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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 1633 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,632 reviews
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a let down. It looked really good and I was excited about it but it took so long to set up. It is also not straightforward. The left headphone kept having issues syncing and disconnecting. I consider myself very technologically able so it took a lot for me to give up on this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve. Please contact our Customer Support team so we can further assist you by going to our website. JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Won’t last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these buds less than a year ago and always had problems with them shutting off and turning on while in use. Periodically, it will decreases the volume without my control. It appears that they are fully charged when they are in the case but only the left bud lights so it is confusing whether this should happen or not. I can’t find anything in the manual that problem-shoots for this issue. Now they have become totally useless by shutting off completely and won’t connect to my phone. This causes my exercise routine to come to a halt. Do you want these problems in +$100 product? It is unacceptable for how much I paid for these and the products doesn’t even last a year. I was hoping these would last several years.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Charging issues with our JBL Endurance Peak is almost always caused by dirt on the metal charging contacts. Please follow the 'Cleaning Instructions for Re-establishing charging' guide via this link. https://bit.ly/3yu6uws JBL

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    These are pretty awesomr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most buds won't stay in my ears. These do. Good battery life and excellent reception from signal device. They work better than I thought they might and am fully satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret purchasing this for $95. Difficult to turn on, doesn't chargr right. Went to the gym thinking they were fully charged and they died . they work but you have to a. Struggle to turn on and b. Make sure they are charging

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hello, we are sorry to know you are not satisfied with your purchase, we are always looking for ways to improve our products your comments are appreciated, rest assured they will be escalated to the proper team, thank you JBL

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works 15 min at a time recharging constantly! This is nerve racking

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low battery notification is a loud buzz while listening to music. Annoying

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi there, we hear you. We're always looking for ways to improve and thanks for the feedback. We'll make sure to pass this along to our development team. Please follow us for more updates and news JBL

  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    reconnection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once you lose connection you have to put them back in the charger to reconnect

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could use a little more base, like that it does not fall off ear

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped charging after a week so I had to return them

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for workouts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cordless earbuds are the ones that don't fall out when your working out!My favorite are earbuds with ear clips on them to keep them in place!Nothing better than JBL sound!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Outstanding! The do not fall out of my ears like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Other ear buds fell out of my ears. These have the hook and have never fallen out once. I do a lot of HITT type of workouts. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my JBL wireless in-ear headphones. The sound is good quality is very good. They keep a charge well too. I would recommend these to anyone needing a good earpiece!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to use when I work outside or go for a walk or exercise, the sound is great, easy to pair, and the battery life is great. I haven’t had any issues.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Headphones have great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However they do not stay synced and don’t charge evenly.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs more battery to last longer to be perfect in use

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Product from JBL bought at a great price. Sound is great and holds up well again different applications like sports and outdoor hikes, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are a little tricky to put on the first time up try them on however they are comfortable and the sound quality is amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones won’t stay in you ears

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this mostly to go to the gym but if you jogging and start sweating the headphones won’t stay in your ear I was in the treadmill and one of them ended up falling and got stuck in the treadmill belt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great price. Recommend if you’re looking for some great ear buds so you can silence the nagging of whom ever is talking to you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best True Wireless I've Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Beats before this, but 2 different pairs broke within weeks of each other (one physically, one wouldn't charge). These are amazing, and likely won't go away from JBL again.

    I would recommend this to a friend