Customer Ratings & Reviews
- Model:
- JBLENDURPEAKBLKAM
- SKU:
- 6314374
Rating by feature
- Sound Quality
Rating 4.3 out of 5 stars
- Battery Life
Rating 4.0 out of 5 stars
- Connectivity
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are great. They are extremely easy to connect, the over the ear design makes them stay on regardless what I’m doing and the quality of the sound is really good. I would recommend these
I would recommend this to a friend- Cons mentioned:Charging
Bad company.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash won't charge properly. The right side would not charge the charging pins are defective and lose contact internally. It's a easy fix but the company doesn't care and ruined what otherwise would have been a great product.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for reaching out. If the Right earbud has become unpaired: First, un-pair the one earbud that likely is paired to your mobile and working. You must forget the Endurance Peak II in your BT menu. Triple press the Right earbud to trigger TWS pairing mode quickly before it can connect with the previously connected BT device. Now turn your BT back on your mobile device and power on both the Left and Right earbuds which should automatically go into pairing mode and pop up on your discoverable BT devices. Choose the Endurance Peak II and now both earbuds should be reconnected to your device. If the issue persists, you can try resetting the headphones by placing both ear pods in the charging box, while the charging box is plugged into a power source. Press and hold the button on the Right pod for about 5 seconds. The LED on the pod will turn off and then turn back on again. This restores factory defaults. (Please note that charging must take place for the reset to work.) It also may be necessary to remove or forget the earbuds from the list of paired Bluetooth devices in order to pair again. If you need further assistance please contact customer service at https://bit.ly/31uxRHB
Headset
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was great on these but they picked up so much background noise.
No, I would not recommend this to a friendAverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average, features weren't what was expected of.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Endurance Peak. We're always looking for ways to improve. We'll make sure this gets to the right team.
Jbl
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was okay. Had problems keeping item on ears, but okay for the price
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. Our JBL Endurance Peak comes with three sizes of earbuds when purchased (S, M, L) which can be used interchangeably to get your preferred fit. If you need any help with our products, please reach out to our Customer Support. https://support.jbl.com/
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great until I had some issues with them but I’m currently in the process of getting a replacement one for these and so far the customer service is great 100% recommend
I would recommend this to a friendnice sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t like that they power off when not in use and I have to remove to power back on
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Enduranc Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Wireless earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn't like these because the volume button is too sensitive.
No, I would not recommend this to a friendThey are okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little uncomfortable but it does work as advertised
I would recommend this to a friend- Pros mentioned:Sound quality
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It too great of a sound and they are uncomfortable also.
No, I would not recommend this to a friend So so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t really used it as of yet. Some how I’m not able to connect both earbuds
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great wireless earphones for workingout
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good bass and treble quality for the price compared to beats wireless. Great that you charge the case and the case in turn charges the headphones which makes it easy for traveling or working out.
I would recommend this to a friendHeadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but wish it had a button to activate phone voice control.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Needs more cushion for the ear piece,hurts after a
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wore them for a solid hour ,my ear canal hurts ,needs more softer cushion
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Volume controls don’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend these because you can’t control the volume from the right earbud!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Battery life
Bad battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You need to change it every 2 hrs. No way!!!!!!!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Connection
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don't stay connected to your device long enough
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Cons mentioned:Connection
Convenient, but not great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My earphones disconnect on their own, so be aware.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We appreciate your review to our JBL Endurance Peak. When the headphone is randomly disconnects to your mobile device or having issues, then a complete factory reset can help in most cases. Follow the steps to reset your JBL Endurance Peak: While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.
In the event that the issue still persists, please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
- Cons mentioned:Connection
Poor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Continuously disconects only good for music I guess
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Is ok
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was not what i was expecting from this brand could be better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.