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Customer reviews

Rating 3.7 out of 5 stars with 1633 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,632 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair and now my children want a pair also. Great pair of earbuds for the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jbl

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't say whether or it was powered on or not. It also wouldn't stay on once it was on. The left ear unit wouldn't work at all.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. If there is no sound coming from your headphone's left earbud, it may have simply come unpaired from the right. The manual pairing procedure can resolve this. First, un-pair the one earbud that likely is paired to your mobile and working. You must forget the Endurance Peak in your BT menu. Triple press the Right earbud to trigger TWS pairing mode quickly before it can connect with the previously connected BT device. Now turn your BT back on your mobile device and power on both the Left and Right earbuds which should automatically go into pairing mode and pop up on your discoverable BT devices. Choose the Endurance Peak and now both ear buds should be reconnected to your device. If you need further assistance, please contact customer service at https://bit.ly/31uxRHB JBL

  • Rated 5 out of 5 stars

    Time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my purchase and very satisfied and will return

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are terrible, they disconnect it feels like your ears are clogged up. Look for a better product

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Endurance Peak. Please reach out to our Customer Support at https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves them. She wears the to work everyday.Also to the gym.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud issues

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, we did not research this product prior to purchasing 2 pairs. Several months after purchase, the left ear bud will not engage and the device defaults to the solo right earbud mode. Through research available online, this is a common problem for this product. Although there are several methods posted on how to reset and default back to regular mode, this sometimes works and sometimes it does not work. Very disappointed and at this point attempting to resolve directly with JBL

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what's happening with your JBL Endurance Peak. We'd love to do some troubleshooting steps with you and know more about what's going on. Please reach out to us here: https://www.jbl.com/support-contact.html. JBL

  • Rated 5 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, and are super easy to use! My dad loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I really enjoy my JBL. I used them everyday!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my JBL, enjoy listening to music while driving! They have great base and sound! Everything is real clear.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even 2 months old and the left headphone doesn’t work. Have not dropped them or kept them out of the case at all. Waste of $100

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife, and she loves them. She uses them for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of my mom putting me on speaker so I booger this she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend this headphone. They do not stay connected to the phone. They cuts off in between calls.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBLEndurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Not the best out there....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the ear pieces stopped working two months from date of purchase. While still under the manufacturers warranty, it is a hassle to have to ship out to them for repair.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    These headphones dont charge if exposed to heat or

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are difficult to turn on and pair. They also will not charge after exposure to water or heat.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Not great quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these a month after buying them because one side stopped working. I switched to an apple pair instead. Also not very comfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Tomw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my gift to my wife. She like it a lot and have fun with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! Purchased as a gift and they loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, always quality stuff with this brand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so pleased with this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To heavy kept falling out my ear. I love JBL products but these Endurance Peak True Wireless Ear are not the quality I expected.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to the appropriate team. JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost perfect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for over a week now. Initial pairing was easy. I really wish they would put all of the English instructions together instead of the hide and go seek multi-language sheet. The earhooks are easy to get on and comfy with my glasses (unlike some others I have had). The controls work well once you remember what to do. These fit me securely and I have never felt the need to adjust them once putting them on. The Bluetooth range seems to be great, I can go from my den to the kitchen, front door, dining room with no drop out (having left the source in the den). Phone call quality has been great on both ends. I have listened to music from getting to the office until lunch, put them in the case to charge and listened again , after lunch, until quitting time without draining the battery completely. I have paired these with both of my phones and both of my laptops. No matter which source I use there are a number of songs that are just not quite loud enough for me. I really wish the volume would go up a couple of more notches. Most of the songs have adequate volume and the sound quality for them is really great, the songs that aren't quite loud enough sound a little hollow on the mid and low end. I do find that I rarely turn the volume down from full blast. Like so many earbuds I've had, I wish for a smaller ear canal tip. Overall, I'm really happy with these, I'd have given them the fifth star for a little more volume.

    I would recommend this to a friend