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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 1634 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,633 reviews
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like these at all the sound was terrible on both ends Do not buy this item

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to try some steps with your JBL Endurance Peak. We would also recommend trying to pair the headphones with a different phone. Please check the audio that you're playing and also make sure that your device is within range to avoid intermittent connection. For more help, please reach out to our Customer Support. https://bit.ly/2WocMfi. JBL

  • Rated 1 out of 5 stars

    Very bad and hard to used Li

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy them and save your money. Only used it for one week and couldn’t like it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Very Poor Audio Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many other reviews stated poor audio. I should have listened.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out and sorry for the inconvenience. We'll have to get more details about the situation of your JBL Endurance Peak, and we'll make sure your feedback gets to the right team. Please file a case email using this link: https://support.jbl.com/us/en/customer-service/contact.html JBL

  • Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken already before i opened it . bad item buy something better

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 1 out of 5 stars

    JBL Endurance Peak (Wireless)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn’t all that good comparing to other products that we own by JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out not loud. Hurt ears can’t play any sports because they will break

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback with our JBL Endurance Peak. We're always looking for ways to improve. If you need any assistance with our products, please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not use and returned to store because they were uncomfortable in our small ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our JBL Endurance Peak. We're always looking for ways to improve. We'll forward this to the appropriate team. JBL

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces turn off, frustrating when your using them for you phone calls

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent Product with Repeating Issue

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is surprisingly comfortable, even after 1+ hours continuous use. Had an initial issue getting the headphones to pair with my device. Hasn't been an problem since then. However, every time I use them, the sound will always cut out a number of times during use. This is not an issue of range, as the paired device was always within 5 feet. The cut is short (usually less than a second or two) but it is noticeable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE IM TRYING TO PAIR RIGHT NOW...CAN'T IM RETURNING TOMORROW

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever, it was delivered 35 days later. Worst purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would recommend this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud went out after one month of usage. The sound quality is poor.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my husband but were quite a challenge to use. Returned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Endurance Peak. We're always looking for ways to improve. We'll make sure this gets to the right team. JBL

  • Rated 1 out of 5 stars

    Do not recommend for truck drivers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music and watching movies. Do not recommend for truck drivers

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our JBL Endurance Peak. Should you need any help, please reach out to our Customer Support and a representative will contact you within 24-48 hours. https://www.jbl.com/support-contact.html JBL

  • Rated 1 out of 5 stars

    They will not stay on. Keep cutting off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless in-ear headphones will not stay on. Poor quality in operation.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded like a tin can don’t waste your money. Cheaper ones sound better.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible! do not buy. Left earbud stopped working completely!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. Please try manual pairing the earphones if this can help fix the problem: If the Right earbud has become unpaired: Power on the Right earbud and leave the Left earbud powered off. Triple press the right earbud to trigger TWS pairing mode quickly before it can connect with the previously connected BT device. In doing this, the right earbud will be removed from the BT paired list and stay in TWS pairing mode. The Right earbud can reconnect only when the Left earbud also enters into TWS pairing mode to connect with the right side. Because the Left earbud is the primary, it will not remove itself from the BT paired list when entering into TWS mode. Once you power on and connect the Left earbud to your device, you now should be able to reconnect the right earbud as well. If you need more help, please contact us so we can assist you: https://bit.ly/2PjTiIF JBL

  • Rated 1 out of 5 stars

    N/A

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them just 3 months ago and they don't sound good anymore

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Endurance Peak. Please reach out to our Customer Support through our JB Support page. JBL

  • Rated 1 out of 5 stars

    Ugh!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in and I constantly accidentally hang up on people.... Constantly.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help you, Lorraine and we want to improve your experience with your JBL Endurance Peak headphones. If you haven't already, please reach out to our customer support by submitting a form on our website: https://support.jbl.com/us/en/customer-service/contact.html JBL

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left headfone broke . It stopped working, I contacted jbl . No response

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened with your JBL Endurance Peak. Please reach out to our Customer Support so we could help you with your options. Our representatives will respond within 24-48 hours. https://www.jbl.com/support-contact.html JBL