Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.7 out of 5 stars with 1632 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,631 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not too bad....

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, however, too bulky, hard to put on and any small movement will turn it off.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL - Endurance Peak True Wireless In-Ear Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These had a nice snug fit and could tell would stay put during workout, but didn’t care for the sound quality.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review on our JBL Endurance PEAK wireless headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. For any other concerns, feel free to reach out to us here: https://support.jbl.com/us/en/ JBL

  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    ok ears buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having problem to recharge the device, you have to fenagle to start charging other then that is good

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. We'd like to get more information from you so we can sort this out. Kindly get in touch with our Customer Support team for further assistance. JBL

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wireless headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were expensive at first but i was tired of the cheaper wired and wireless headphones because they kept losing audio in one ear. Or would break. These are working great so far. Its definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good for people who want completely wireless

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound good ear phones except for the pain that they say won’t happen when you use them for extended periods. I tried all the ear tips provided and none gave me pain free listening and to top it off the headset can only be used in the right ear or both. Unlike AirPods which can operate in either..... so for those reasons it got returned and only one month after purchase...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback. We understand that the product didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 4 out of 5 stars

    Nice wireless ear headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality wireless headphones. The only reason I didn't give them a 5 star is that adjusting the volume is a little nonuser friendly - you have to slide your finger up or down and it can also pause, etc if you're not careful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not the easiest to operate

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to control volume, can't call, always turning off to save battery but inconvenient to keep turning on

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi there, thanks for your review on our JBL Endurance Peak headphones. Touch enabled controls allow you to easily manage your music and calls controlling play, pause, volume, mono and stereo modes and tracks order with a simple touch for extra convenience, so that you can keep going but we definitely understand where you're coming from. We're always looking for ways to improve so we'll make sure this gets to the right team. If you'd like to speak to us, feel free to contact us here: https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great earphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These near headphones are fabulous. I've always had a problem with ear buds falling out of my ears while exercising. Not anymore. These babies say snug and fit. Awesome investment. Thx JBL and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Low quality product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they function the sound is very good. The biggest problem with these devices is that the charging box has poor contacts and the buds don't charge correctly. My wife needs to put pressure on the pods and hold lid tight with rubber band to get them to charge.. buy a different product

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Ok buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always charge in the case. Doesn't have great sound when making a phone call.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Tune Endurance Peak didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: Not very comfortable and take a long time to connect. Pro: Quality of sound

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us with our JBL Endurance Peak . We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not grwat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed up returning these headphones. I thought I’d save a couple bucks and not buy AirPods. I should have spent the extra money at the start! These head phones do not stay connected to my iPhone. Ended up returning them and bought AirPod (which are amazing). Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Fit
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With these you’re paying for the name. The battery life is horrible for the price. The sound is ok and the fit is good other than that you can get $69 pair of J-labs and get more features and great sound quality and a better fit and better battery life for your money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Problems charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very difficult to get them to charge. They don’t seem to connect very well?

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Ear Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because I don’t like standard ear buds because they never seem to fit comfortably in my ear and always seem to slide out. These have the hook around your ear and stay in place and are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Controls are difficult to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is all right. The controls do not wor well at all

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Endurance Peak headphones. We're always looking for ways to improve so we'll make sure to forward this to the right department. If you want to check your options with us, please feel free to reach out to our Customer Support through here: https://support.jbl.com/us/en/ JBL

  • Rated 4 out of 5 stars

    Good workout in ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a huge fan of around ear buds, but i meeded something that wouldn't fall out of my ear while working out. Works perfectly. Only complaint is they are not comfortable after long periods. Love features of volume control and voice controls.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Sporty, high-end Bluetooth earphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you unbox the JBL Endurance Peak headphones, you can tell that a lot of thought went into their design. You expect this from JBL/ Hartman Kardon. The hard case protects the earphones and also charges them. Insert the two earpods into the case and connect it to any USB charging source with the provided USB. Lights on the case tell you the amount of charge in approximate 25% increments. Like any pair of truly wireless headphones, one is the Master—with the controls—the right earpiece. Tap to increase or decrease volume or to accept calls for a Bluetooth-connected phone. Pros: - weatherproof, sweatproof design. Remember to dry the earphones before replacing in the case. - attractive - hard case both charges and protects the earpieces - easy to pair with other Bluetooth devices - works without time lag when playing music or games - comes with 3 sizes of silicone ear gels to allow a custom fit - pill the ear clip out to turn on the earphones Cons: - controls not entirely intuitive. Make sure to read the quick start guide and controls information card. - the sound effect for Bluetooth connections on and off really gets your attention! - the earphones cut out when using them to make a phone call. Check your Bluetooth settings to make sure the earphones are connected. - the volume does not sound as loud as it should, when changed from the earpiece or my iOS device These JBL earphones are reasonably priced when compared to other high-end Bluetooth earphones. The in-ear design allows for a comfortable fit while blocking much outside noise. They are a viable alternative to the pricey Apple earpods.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of the jbl is pretty good, although the bluetooth it self it's a lil clunky.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these headphones, true wireless and I could work outside with no problems, just wish they would hold a better time frame/usage longer without having to charge them again so quickly.

    I would recommend this to a friend