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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 1634 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,633 reviews
  • Rated 5 out of 5 stars

    Great Headphone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent tried them for more than 2hrs yet but during those 2 hrs they work great and easy to deal with! Awesome headphones!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second pair in the last 3 months. I have to return this set now cause the buds won't charge. Same problem. Seems to be the case and the bud.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 5 out of 5 stars

    JBL WIRELESS EARPHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these wireless earphones, the best ones I've owned. I'm my opinion, these can compete with AirPods.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    In theory, they should be good. In reality, not.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I got this because of all the specifications, but once I tried them for like an hour, I went and returned them. The sound quality is bad, they're uncomfortable to put on. Not worth 100 bucks.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Alrigjt earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for Black Friday, thinking it was going to be good I have the last generation endurance thinking it's going to be better, nah, and the left bud didn't want to pair with the right bud

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review. Please note that the right bud of our JBL Endurance Peak is primary while the left is secondary. The right earbuds can be used independently while the left bud will only connect with the right bud. If you need any assistance with troubleshooting, please reach out to our Customer Support. https://www.jbl.com/support-contact.html JBL

  • Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great for going to the gym. I got them for that and that alone. I don't think I could have made a better choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL - Endurance Peak True Wireless In-Ear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eassy to use. Very happy nwith the purchase. I like to buy in Best Buy. Excellent products.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great wireless headphones!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Endurance Peak wireless headphones are some of the best wireless headphones I’ve tried thus far. The headphones come packed with some pretty impressive new tech, which really makes them stand out from other headphones. Starting with the headphones themself, they don’t have the traditional power button. Instead, you power them on by lifting the ear loop away from the earpiece. This makes for turning them off and on very easy. To pair the headphones to any bluetooth enabled device, is very simple too. No addition app or software is required. The charging case is very nice as well. There are 4 white LED light on the front of the box, which indicates how full the charging battery has left. They charge very fast too! 10 mins of charge time, gives you one hour of battery life. The battery life on the headphone, do last for a good amount of time, which is very convenient. The headphones come packaged with 3 different sizes of ear tips for comfort. When I first tried them on, I was a little skeptical about them, but after a few adjustments, they fit very comfortably. The JBL’s have a feature called twistlock, which makes them easy to fit in your ear for a secure and comfortable fit. I never had to worry about them falling out of my ears at all. The right ear, is the master earbud. This is the one that has the controls on it. No buttons, just touch controls, which work flawlessly. Last but not least, is the sound quality...These really pack some impressive sound for earbuds. The clarity is really nice, as well as really good bass. So, they sound like premium headphones in my opinion. My only complaint is, when making a call with the earbuds, you only get volume out of one ear (the master ear). This isn’t a deal breaker for me, as I use them primarily for music purposes only. Overall, these are one of the best options for wireless headphones on the market right now. With a long battery life, great durability, and amazing sound - the JBL Endurance Peak’s are a great choice. I would definitely recommend these to anyone looking for a new pair of wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying these i only had few issues with them unpairing but theyre easy to pair back!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable product at least this set is

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these new and for the first month they worked fine, then the left ear piece started shutting, due to covid-19 and being a needed worker, and Best buy limiting store access I was unable to return, appointments with best buy geeks ran into july and best buy only allowed 15 days from purchase. Contacting JBL resulting in no response at all, returning to best buy resulted in nothing, not their problem contact JBL. So 1 month use and 100 bucks down the drain. Neither JBL nor Best Buy were even the least bit helpful or interested since they got their money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair ever of jbl headphones and they work awesome would definitely recommend long battery life also.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to wiggle these things just right for them to charge. Sometimes the left headphone will not turn on. I fight them to charge and turn on more than I use them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we want you to have with our JBL Endurance Peak True Wireless headphones. Let's help you out with your options. If you haven't yet, please submit a case request through this link and our Customer Support Team will be happy to help you out: https://support.jbl.com/us/en/ JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad Charging

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lost charging capability within a year - No real support for product was endorsed by Best Buy however I found a less expensive product on Amazon

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Endurance Peak has a one-year limited coverage. We would recommend trying to use a different cable with the charging case. Please check the LED to make sure it's charging. If you need more help, please reach out to our Customer Support. JBL

  • Rated 2 out of 5 stars

    Bluetooth connectivity issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my girlfriend for when she goes on her long walks. But when we went to pair them to her phone, they wont pair up. Maybe its user error which is why the 2 stars...for now. I'll update later.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Husband love them!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these! These are second pair. He was so upset when he lost his first one. He loves JBL

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to get them adjusted to my ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not pleased with the sound coming out of them and they quit working 13 days after purchase. I’m glad that I was able to return them just in time before my 14 day return policy expired.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. We'll make sure this gets to the right team. JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am having several issues with this headphone. First of all it turns off in the middle of something. Bluetooth connection is also intermittent.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got them for my son but he didn’t want them so my husband took them and he loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the dollar. Above average sound and comfortable fit, make this a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rapidiously synthesize enterprise platforms rather than end-to-end potentialities. Globally negotiate an expanded.

    I would recommend this to a friend
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