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Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 1634 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,633 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Lucy and easy to lose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay on would not stay connected bad value return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to adjust volume, felt heavy Your review site sucks if it doesn't recognize when text has been entered!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor charging capability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped.charging after 1 year and no longer will work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    awful earheadphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 30 days one of them stop working, cannot be charge at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 months in and the left ear bud stopped working. Tried factory reset (multiple times) to no avail. Yet to hear back from recent request from JBL, will update if any resolution received. Additionally, not thrilled with the bulky nature when they were in use especially during the winter when I had a knit hat on, felt pressure against the bud / ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Endurance Peak. We'd like to work with you directly and help out with some troubleshooting on your headphones. Please reach out to our Customer Support. We're here to help. https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    want to hear anyone on the ear phones don't bother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wireless in ear headphones said that it has a noisy reduction believe me it does not when my husband called me the noisy was so bad that he had to disconnect and talk through the phone . very bad quality and does not live up to what they said. we had to buy different one from another company money lost.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We would like to work with you directly and assist you in getting our JBL Endurance Peak TWS replaced. Please contact our customer service at. https://bit.ly/2WocMfi JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Ear phones did not work. Returned for a refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble charging. They were returned. They didn’t work properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble putting these on so I had to return them for a different brand.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    No charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First night right side would not charge at all when paired

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly about your JBL Endurance Peak and try some troubleshooting steps. Please reach out to our Customer Support.  https://support.jbl.com/us/en/ JBL

  • Rated 2 out of 5 stars

    Different Earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problem pairing and background noise. Not the best for my use

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Endurance Peak didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Weak sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is weak, sound is weak. Not a good buy for the money.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi Ronald, we appreciate your review on our JBL Endurance Peak headphones. We're always looking for ways to improve so we'll make sure to get this to the right team. JBL

  • Rated 2 out of 5 stars

    ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the fact that the headset would cut off when you were not listening to anything.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about your experience with our JBL Endurance Peak. Please reach out to our Customer Support so we could help you with some troubleshooting with your earphones. https://www.jbl.com/support-contact.html JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nice fit. Didn't last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit but broke in one year. Wouldn't charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    This ain’t it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging and doesn’t turn off even when in case

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try the troubleshooting steps on our support age article about "Battery and Charging" to isolate the issue with your JBL Endurance Peak. https://support.jbl.com/us/en/ JBL

  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and the left ear went out. Connectivity problems

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html JBL

  • Rated 2 out of 5 stars

    Couldn't Stay Paired with My Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality, except for the fact that the earbuds wouldn't stay paired to my phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless ear bud review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable ...doesn't stay on ears well..supersensitive to touch.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We would like to work with you directly for us to get more information and be able to check your options. Please contact customer service at. https://bit.ly/2WocMfi JBL

  • Rated 2 out of 5 stars

    Sound quality not good, echo sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear caller but they can’t hear me . It has a lot of background noise, not good for voice.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Sorry to hear about your experience with our JBL Endurance Peak wireless headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. Let us know if you need help with anything else by reaching out to our Customer Support through here: https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Cheated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t written a bad review but in this case I bought these two items as a Christmas present on a supposedly 11/22/20 Black Friday but I got swindled and charged a higher price plus the warranty. The only one coming out ahead is the store and then not getting the ear buds on time for Christmas.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Right side stops charging and they won’t exchange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy . Right side stopped charging after 3 weeks

    No, I would not recommend this to a friend
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