Customer Ratings & Reviews
- Model:
- JBLENDURPEAKREDAM
- |
- SKU:
- 6314405
Customer reviews
Rating 3.7 out of 5 stars with 1634 reviews
(1,634 customer reviews)Rating by feature
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Battery Life4.0
Rating 4.0 out of 5 stars
- Connectivity3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like these at all the sound was terrible on both ends Do not buy this item
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly to try some steps with your JBL Endurance Peak. We would also recommend trying to pair the headphones with a different phone. Please check the audio that you're playing and also make sure that your device is within range to avoid intermittent connection. For more help, please reach out to our Customer Support. https://bit.ly/2WocMfi.
Rated 1 out of 5 stars
Very bad and hard to used Li
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy them and save your money. Only used it for one week and couldn’t like it
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
Very Poor Audio Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Many other reviews stated poor audio. I should have listened.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out and sorry for the inconvenience. We'll have to get more details about the situation of your JBL Endurance Peak, and we'll make sure your feedback gets to the right team. Please file a case email using this link: https://support.jbl.com/us/en/customer-service/contact.html
Rated 1 out of 5 stars
Don't do it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken already before i opened it . bad item buy something better
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Rated 1 out of 5 stars
JBL Endurance Peak (Wireless)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality isn’t all that good comparing to other products that we own by JBL.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fall out not loud. Hurt ears can’t play any sports because they will break
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback with our JBL Endurance Peak. We're always looking for ways to improve. If you need any assistance with our products, please reach out to our Customer Support.
Rated 1 out of 5 stars
Uncomfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We could not use and returned to store because they were uncomfortable in our small ears.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Endurance Peak. We're always looking for ways to improve. We'll forward this to the appropriate team.
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear pieces turn off, frustrating when your using them for you phone calls
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:ComfortCons mentioned:Connection
Rated 4 out of 5 stars
Decent Product with Repeating Issue
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is surprisingly comfortable, even after 1+ hours continuous use. Had an initial issue getting the headphones to pair with my device. Hasn't been an problem since then. However, every time I use them, the sound will always cut out a number of times during use. This is not an issue of range, as the paired device was always within 5 feet. The cut is short (usually less than a second or two) but it is noticeable.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
I would recommend this to a friend Rated 1 out of 5 stars
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE IM TRYING TO PAIR RIGHT NOW...CAN'T IM RETURNING TOMORROW
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever, it was delivered 35 days later. Worst purchase.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
I would recommend this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud went out after one month of usage. The sound quality is poor.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
Disappointed!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were purchased for my husband but were quite a challenge to use. Returned.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Endurance Peak. We're always looking for ways to improve. We'll make sure this gets to the right team.
Rated 1 out of 5 stars
Do not recommend for truck drivers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for listening to music and watching movies. Do not recommend for truck drivers
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback about our JBL Endurance Peak. Should you need any help, please reach out to our Customer Support and a representative will contact you within 24-48 hours. https://www.jbl.com/support-contact.html
Rated 1 out of 5 stars
They will not stay on. Keep cutting off.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless in-ear headphones will not stay on. Poor quality in operation.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
Save your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounded like a tin can don’t waste your money. Cheaper ones sound better.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 1 out of 5 stars
waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible! do not buy. Left earbud stopped working completely!
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please try manual pairing the earphones if this can help fix the problem: If the Right earbud has become unpaired: Power on the Right earbud and leave the Left earbud powered off. Triple press the right earbud to trigger TWS pairing mode quickly before it can connect with the previously connected BT device. In doing this, the right earbud will be removed from the BT paired list and stay in TWS pairing mode. The Right earbud can reconnect only when the Left earbud also enters into TWS pairing mode to connect with the right side. Because the Left earbud is the primary, it will not remove itself from the BT paired list when entering into TWS mode. Once you power on and connect the Left earbud to your device, you now should be able to reconnect the right earbud as well. If you need more help, please contact us so we can assist you: https://bit.ly/2PjTiIF
Rated 1 out of 5 stars
N/A
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them just 3 months ago and they don't sound good anymore
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Endurance Peak. Please reach out to our Customer Support through our JB Support page.
Rated 1 out of 5 stars
Ugh!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not stay in and I constantly accidentally hang up on people.... Constantly.
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help you, Lorraine and we want to improve your experience with your JBL Endurance Peak headphones. If you haven't already, please reach out to our customer support by submitting a form on our website: https://support.jbl.com/us/en/customer-service/contact.html
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left headfone broke . It stopped working, I contacted jbl . No response
This review is from JBL - Endurance Peak True Wireless In-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened with your JBL Endurance Peak. Please reach out to our Customer Support so we could help you with your options. Our representatives will respond within 24-48 hours. https://www.jbl.com/support-contact.html







