48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 3.7 out of 5 stars with 1634 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers are delighted by the Endurance Peak True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the headphones for their excellent sound quality, with some even saying that it is the best they have ever experienced. The headphones are also praised for their comfortable fit, with many users saying that they can wear them for hours without any discomfort. Additionally, the long battery life of the headphones has been a major selling point for many customers, with some saying that they can go for days without needing to recharge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,633 reviews
  • Rated 1 out of 5 stars

    Njl earplugs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly losing internet connection Bluetooth sync up

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Endurance Peak. The wireless connectivity the headphones support is Bluetooth. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Very uncomfortable!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to operate and uncomfortable! I don’t recommend it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to know you are not satisfied with your purchase, your comments are appreciated and they will be escalated to the the proper department, thank you for your feedback. JBL

  • Rated 1 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound quality and very uncomfortable on ur ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Returned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated the power save feature , ended up returning it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    too big for my ears.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good product. they need size variations. not a one size fits all.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Hurt my ears

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned as they hurt my ear holes. They didn't fit me well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy they are not worth the money they are selling them for.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve. Please reach out to us so we can know what's going on with your headphones through this link: http://bit.ly/2mKB7hl. JBL

  • Rated 1 out of 5 stars

    Bad sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned after two weeks. Poor sound and fitting on East.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was one of the worst things in the world nobody should by this item

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these and picked up Bose. Not worth the trouble

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Endurance Peak. We're always looking for ways to improve. Please reach out to our Customer Support if you need any assistance. We're here to help.
      https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Bad sound quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned them sound was like it was muted. Very poor

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have. If you need help with our products, please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good ear piece and cant answer a call and keep cutting off

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback you've provided. We understand that the product didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Not comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply stated... not comfortable; I didn’t like so returned it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. if you still need our help, please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Rated 1 out of 5 stars

    Only plays in one ear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 30 days, this pair of ear buds only plays in one ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi there, thanks for the feedback. Seems like you're having an audio balance issue with your JBL Endurance Peak True Wireless In-Ear Headphones. Lets do a reset of the ear buds and see if we can get them working again. Please follow these steps below:

      1. Put the ear buds in the charging case
      2. While the pods are being charged, tap the touch pad on the right pod once, then tap again and hold for approx 18 seconds, or until the LED blinks.
      3. Before pairing the devices, make sure that the old saved Bluetooth profile was deleted before trying to pair the ear buds to the source device.

      Hope it helps. If you still need more help you can contact our Customer Support Team by visiting this link: https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't work them. The touch operation didn't respond.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Decent

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t compare to my Air Pods but these are a decent set of headphones. They sound pretty good and don’t seem to be uncomfortable, although I haven’t worn them for a very long time. They’re a bit bulky themselves and the case is pretty big as a result. They’re clunky to put on and off, and the battery life isn’t advertised to be too good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor volume

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only the right ear work when talking to someone. Not good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review. We're always looking for ways to improve so we'll make sure to get your feedback to the right team. JBL

  • Rated 1 out of 5 stars

    No volume

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all unless its pitch dark and dead quite.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to know more details about what's happening with your JBL Endurance Peak and try some troubleshooting steps. Please reach out to our support here: https://www.jbl.com/support-contact.html. JBL

  • Rated 1 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you pay for. Pretty much sums it up......

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Peak did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Wasn’t satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 10 days was not satisfied !!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about your experience with our JBL Endurance Peak. We'd like to work with you directly to try some troubleshooting steps. Please reach out to our Customer Support. https://www.jbl.com/support-contact.html JBL