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Customer Ratings & Reviews

$59.95
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Comp. Value: $89.95

Customer reviews

Rating 4.2 out of 5 stars with 149 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 149 reviews
  • Rated 3 out of 5 stars

    Ear piece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They popped off from time to time not worth the price better off getting beats sound ok not the best thow keep automatically cutting on and off jbl need to make better product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Jbc airpod is good to hear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good hear music of that items love to use it always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great whether I am running or on my bike. They are easy to use with one simple touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! I have a pair of Bose Sports, and I think the JBLs are better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for phone calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really bought these to tune out the outside world and it does t exactly just that. When I speak to most people on a call, I have to be somewhere where there isn't a lot of background sounds. I've been told that there's either a lot of feedback or my volume is low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On my second pair and haven't had a problem yet. The app is helpful for setting them exactly how you want.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from apple AirPod pro version 1 that finally stopped working to these. What a mistake. Very low volume, app you need to download and always select what noise cancellation mode you want. Noise canceling not that great compared to AirPod Pro v1. I returned them to save money for the new AirPod pros.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We think we got a defective set of buds They would not connect to any of our devices. On one try They managed to connect but then would drop continuously. We like jbl and would probably buy jbl again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your inquiry. Bluetooth works best within 30 feet in open spaces, but walls, obstacles, and wireless interference can significantly reduce range -- dropouts within 10 feet often signal interference or a corrupted connection. To resolve this: (1) unpair the headphones from your device and manually re-pair them with both earbuds outside the case; (2) test with another device to isolate the issue; and (3) if needed, reset the earbuds by double-tapping the sensor and holding on the third tap for 5+ seconds, then rest them in the case for one minute before re-pairing. If you need further assistance, feel free to contact our customer support. JBL

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very good and i love this item. I use it on my workout every day and i love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good but they would disconnect from my phone while using about every ten minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price point but then high quality and well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a gift to my friend, extremely happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He wears them all the time now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good for working out. I use them when mowing grass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and reasonable price. I would definitely recommend this brand

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wowowowow

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super duper awesome I love them so much jbl is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your time and money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low sound quality, not comfortable. Better options in the price range

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 1 out of 5 stars

    Not Built to Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music wasn’t particularly loud enough. Noise cancellation not the greatest. On top of all that, the case stopped charging 17 days after purchase. Worst $ ever spent

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed and the disconnect every one's in i whi

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Above water not below

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They disconnect when swimming laps. They do well with normal day-to-day use and connect to the phone as long as you are not under water, which is what I bought them for.

    No, I would not recommend this to a friend