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Customer Ratings & Reviews

$89.95

Customer reviews

Rating 4.3 out of 5 stars with 188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 188 reviews
  • Rated 2 out of 5 stars

    Connectivity issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We think we got a defective set of buds They would not connect to any of our devices. On one try They managed to connect but then would drop continuously. We like jbl and would probably buy jbl again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your inquiry. Bluetooth works best within 30 feet in open spaces, but walls, obstacles, and wireless interference can significantly reduce range -- dropouts within 10 feet often signal interference or a corrupted connection. To resolve this: (1) unpair the headphones from your device and manually re-pair them with both earbuds outside the case; (2) test with another device to isolate the issue; and (3) if needed, reset the earbuds by double-tapping the sensor and holding on the third tap for 5+ seconds, then rest them in the case for one minute before re-pairing. If you need further assistance, feel free to contact our customer support. JBL

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great.Have little complaints. But I really love the ensuring policy on best buy just in case anything happened to my item really saved me a lot of money in the post office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, long lasting battery life and the noise canceling feature is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and reasonable price. I would definitely recommend this brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earbuds. Thank you. They deivered on time. I wanted to say thank you to the delivery driver and this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Happy with purchase! Reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, they got a good sound quality and they look is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY EARPLUGS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE EARPLUGS ARE AN EXCELLENT CHOICE.I NOW HAVE TO PAIRS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh earbuds, use as a gym pair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, synched easy, cons: volume cap. Sound too low even when customized equalizers on the app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent! No problems with them once so ever, i have only bad to charge them once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. The headphones have lived up to expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid JBL buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool headphones. Easy to set up and go a lot cheaper than Apple air buds and Powerbeats.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy upgrades version better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, sound quality is good, functions are a bit hard to use but works 80% of the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds have been great for running

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones worked great until I washed them with my clothes accidentally.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one pair for a few days, but then the right earbud just stopped working. Then I had another pair and they stopped working the next day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good quality for phone conversations in comparison to the AirPods. The microphone does not project well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl never fails

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ambient sound canceling is a godsend. I would higly recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these ear buds due to the fact they kept falling out at the gym when only wearing one and the volume is too low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tied them yet, they are a Christmas gift.

    I would recommend this to a friend