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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 1626 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are satisfied with the Endurance SPRINT Wireless In-Ear Headphones for their sound quality, comfort, fit, price, and battery life. They appreciate that the headphones are waterproof and wireless, making them suitable for various activities. However, some customers have concerns about the touch controls, bass quality, volume, touch sensitivity, and cord length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 1,626 reviews
  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are horrible. Not sure how anybody can give these a good review

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Sony is way better than this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the best, but the price is acceptable for jbl

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy during phone calls and not very loud button super sensitive

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Hi Chris, we appreciate your review on our JBL Endurance Sprint headphones. These were designed with touch controls that allow you to easily manage your music and calls, control volume, play and pause, and track order with a simple touch for extra convenience but we totally get where you're coming from. Also, it isn't normal to hear any noise when receiving phone calls on these headphones and we'd like to know more about it. If you haven't yet please reach out to us directly: https://support.jbl.com/us/en/ JBL

  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren’t as good for hear as they should be but I would get other ones

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We'd like to get more information from you so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi JBL

  • Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    Pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to control and don't hold a charge very long.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Dont like the buttons

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like the buttons on the side, always accidentally clicks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good initially but after 2 days keep discount even was fully charged

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us.
      We'd like to work with you directly so we could try some troubleshooting with your JBL Endurance Sprint. Please reach out to our Customer Support at https://bit.ly/2Jc8wJp JBL

  • Rated 1 out of 5 stars

    Horrible sound, no battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone back to my corded headphones because of these. The on/off is a sensor, so leaving it in my purse, the battery is always dead when I try to use them. The sound quality is poor. The one time I tried to use them the music kept cutting out and my phone was in my pocket.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      That's sad to hear but your feedback helps us to get better. We'd like to take the opportunity to check on your headphones and help you resolve this issue if you can give us a chance. Please submit a case request at https://www.jbl.com/support-contact.html, and our Customer Support team will be happy to assist you. JBL

  • Rated 2 out of 5 stars

    Not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect all the time for the bluetooth

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hated them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was ok but had the hardest time turning them off and on and getting them to stay on my ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    good for waterproof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is poor. Connectivity issues as well. Not a quality product I'm used to from JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM JBL

  • Rated 2 out of 5 stars

    Tinny sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the tinny sound. The design and waterproof were ok though.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. Please check the volume and make sure the earpieces are worn securely on your ears for a fuller sound. If you need more help, you may reach out to our Customer Support. We'll be here to help. JBL

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use in the pool to swim laps. Nothing crazy. I was training for a Triathalon. The minute I pushed off the side they fell out of my ears and the music stopped. Didn’t stay in my ears and not easy to connect after pairing and kept stopping with the water as it crossed passed my face. I returned this item

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    They ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They all right to high tech and sensitive for them being sports ear buds

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Okay product.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was okay. I would buy again and recommended to a friend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not comfortable to wear. It won’t fit into my ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Endurance Sprint. We would recommend trying out the different ear tip sizes and making sure that the ear hooks are properly worn on your earlobes for a secure fit. If you need help with our products, please reach out to our Customer Support. http://bit.ly/30JI2G4 JBL

  • Rated 2 out of 5 stars

    Easy to use but the sound is not good like beats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL headphone is easy to use but the qualite of sound is weak.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Endurance Sprint. We could recommend using a different device to test the audio. If you need help with our products, kindly reach out to our Customer Support. JBL

  • Rated 2 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s to expensive for what it is. The sound was not good. We returned it!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Endurance Drive. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support. http://bit.ly/30JI2G4 JBL

  • Rated 2 out of 5 stars

    extremely poor quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize they were cheap but they shouldn't be cheap! Sounds like a tin can.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    JBL - Endurance Sprint review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to operate. Wifi gets diconnected very frequently.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Sprint did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL