Customer Ratings & Reviews
- Model:
- JBLENDURSPRINTBLU
- |
- SKU:
- 6253459
Customer reviews
Rating 4 out of 5 stars with 1626 reviews
(1,626 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Endurance SPRINT Wireless In-Ear Headphones for their sound quality, comfort, fit, price, and battery life. They appreciate that the headphones are waterproof and wireless, making them suitable for various activities. However, some customers have concerns about the touch controls, bass quality, volume, touch sensitivity, and cord length.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Worst purchase ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were good while they lasted, first pair last a couple of months, the ones after that burned out, and one never turned back on after first couple of uses.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wind noise while riding my bike is ridiculous. I have to turn up the volume to uncomfortable levels. The cord going from ear to ear constantly catches on my neck when looking left and right. I have thrown them away.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review. Your feedback will be communicated to the proper department.
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worse pastor of headphones ever. They are super sensitive. They change songs and turn on and off just buy turning your head. Just terrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst product from JBL.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst headset ever had. Do not purchase it regardless of how much it is. The control button is a piece of junk. NO wonder why BB is selling for cheap.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We'd like to get more information from you so we can troubleshoot the issues you're having with our JBL Endurance Sprint. Please contact customer service at. https://bit.ly/2WocMfi
Rated 1 out of 5 stars
Disspointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was never recived and it was a gift they gave it to the wrong apartment & i was so upset abd that person didnt even try to find the right apartment
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please contact us so we can check your options: https://support.jbl.com/us/en/#call
Rated 1 out of 5 stars
Nope
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They just keep falling out again and again and again and again and again and again and again and again and again and again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Judge books by cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not figure out how to turn it on. I consider myself very technically inclined and it took me nearly an hour and still could not get it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our Endurance Sprint didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst product I ever had in my life . This is absolute junk and waste of money. I tried to return and unfortunately return window was closed
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap Cheap Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Dropped ball once again with this purchase and too tired and exhausted to say anything positive about the product itself.
No, I would not recommend this to a friendRated 1 out of 5 stars
I lost the next day,
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS item I cant review,bicose I lost the next day, in the park, they fell from my neck when I walking.
No, I would not recommend this to a friendRated 1 out of 5 stars
Sprint headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to turn on. Don't use often. I initially charged them, automatically connected. After that it is almost impossible to figure out.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work directly with you, kindly get in touch with our Customer Support Team so we can directly assist you: https://bit.ly/2T6b7g0
Rated 1 out of 5 stars
Get something else
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok but there are cheaper products with way better sound and too tough on the ears.
No, I would not recommend this to a friendRated 1 out of 5 stars
JBL wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are terrible they don’t hold a charge and the constantly disconnect from my phone. Any little touch it disconnects from everything
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. Please follow the troubleshooting steps in our 'Battery and Charging Issues' guide by accessing the link below. We'll need to work with you directly to provide you with a resolution about your connectivity issue. Please contact customer service using the second link. https://bit.ly/3blwbWY |  https://bit.ly/2WocMfi
Rated 1 out of 5 stars
No go for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe a received a faulty pair because the sound coming out of the headphones are trash. I'm returning them asap
No, I would not recommend this to a friendRated 1 out of 5 stars
Buttons are horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fine but the touch pad is horrible, if you adjust them running on your ear you skip a song or pause it or skip chapters in a audiobook or podcast
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Rated 1 out of 5 stars
Gave me piercing headache. Had to return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave me piercing headache. Had to return. A little cumbersome to use, kept on getting tangled and falling out.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the brand and my other surround sound system sounds good but these headphones are lacking sound quality
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We'd like to work with you directly to troubleshoot the audio issue you're experiencing with our JBL Endurance Sprint. We'd also like to get more information so we can check your options. Please contact customer service at. https://bit.ly/2WocMfi
Rated 1 out of 5 stars
Not satisfavtory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never expected that "JBL" can make such low profile product. Not good quality sound. Not at all satisfied.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like them as they are too easy to accidentally turn them on and off because of the sensitive touch on the side of the ear piece.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We’re always looking for ways to improve and appreciate your feedback. We’ll be sure to pass this along to our development team.
Rated 1 out of 5 stars
Consider buying something else; this will not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely poor quality earphones. Failed to charge and connect after only first use. Poorly made.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the quality of our JBL Endurance Sprint didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi






