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Customer Ratings & Reviews

Your price for this item is $71.95
The comparable value price is $99.95

Customer reviews

Rating 4.8 out of 5 stars with 5878 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 5,878 reviews
  • Rated 2 out of 5 stars

    Good sound. Bad setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible instructions for set up Elegant design but basic controls hard to figure out due to lack of reasonable instructions Good sound and portable Now has an odd problem: sometimes won’t turn on unless plugged in (not need recharging). Has the turn on diaphragm or mechanism already Inconsistent: sometimes it works. And, of course, inadequate documentation.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Decent speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality. Sound is a little canned sounding compared with more expensive models. Decent value for the cost.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    RETURNING ITEM.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is no longer working as of 1/week ago! If item is no longer working ... what else do you want me to say?!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken was for my son for Christmas returned it for another which is also being returned

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 Portable Speaker did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase 6/3/2020 stopped working 8/31/2020. Piece of junk. $100 in the trash.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through our JBL Website. JBL

  • Rated 3 out of 5 stars

    Miss soundy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wish I had a few more, gave one to my sister

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable and has quality sound. The battery only lasts about 4-5 hours, not 12 hours, hence the 3 star review.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your honest review of our JBL Flip 5. The music playtime varies on the volume level and the source content. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    not compatible with conference calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for media. Had to return because couldn't connect to my phone for conference calls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, after 4 months the speaker stop working, now I'm having troubles to get it fixed, because I'm out of the country.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM JBL

  • Rated 2 out of 5 stars

    great quality sound but

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the battery wont charge anymore. i paid for a 2 year warranty but now bestbuy doesnt want help me. they wont fix it nor will they exchange it even if i want the exact same one. and to think that just yesterday i bought a brand new ps4 pro. ao i spent 500 dollars. they don't appreciate u doing businesses with them. i might have to look for a better place and cancel the ps4

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 3 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well. It was easy to set up. It was gift for my son and he is enjoying it.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We're glad to know that you're enjoying the JBL Flip 5. JBL

  • Rated 3 out of 5 stars

    Speaker is alright.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, not that loud but good quality. I was expecting a little more for the price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright sound for the price. I wish the bass was deeper and louder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I never reserved my order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never reserved my order. Can you please check because the app say the was delivered on May 07.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume not as loud as I thought would go. Not worth the cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality. Its is very good .i would buy this again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker isn't operating correctly, audio is choppy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For a stable Bluetooth connection, make sure that your devices are within range. Please check if the issue is with the app that you're using. Also, please try pairing it with a different Bluetooth device. If you need more help, please reach out to our Customer Support. JBL

  • Rated 3 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that fact that I can't sync it with my other JBL bluetooth speakers

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Flip 5 has our PartyBoost feature that allows you to connect up to 100+ PartyBoost enabled speakers at the same time. (Flip 5, Pulse 4, Boombox 2) If you have more questions, please reach out to our Customer Support. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    jBL

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t received my money back Almost a Year ago 0000000

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broken driver

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One driver is already blown.. Otherwise would have been nice

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/ JBL