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Customer Ratings & Reviews

Your price for this item is $71.95
The comparable value price is $99.95

Customer reviews

Rating 4.8 out of 5 stars with 5878 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 5,878 reviews
  • Rated 1 out of 5 stars

    Malfunction

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker stop working & does not turn on at all. Not sure what could have happened.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We would like to work with you directly to do troubleshooting and address the short battery issue you're having with our JBL Flip 5. We might need to get some information from you to check your options. Please contact customer service at https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    you will not let me pay or see bill online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have code and my word to get on and you will not let me on even though at the top says hi anne i have asked for help you blow me off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice but does not charge. Cant believe i spent $120 for a speaker that doesn’t even charge.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We would like to work with you directly to do troubleshooting and address the short battery issue you're having with our JBL Flip 5. We might need to get some information from you to check your options. Please contact customer service at https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    Speaker sounds blown.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sounds blown, cant go in the store to return. Read reviews and bought it as a gift. Total disappointment.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    NOT WORTH IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than a $40 sound bar. I’m very disappointed that I spent almost $100 on this and it sucks.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Flip 5. We're always looking for ways to improve. If you need any help with our products. Please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    no power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had one month and stopped charging and bought a different charger and still nothing

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support at https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated the sound, would buy Bose or something else, had to add that for review

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker stoped charging after a week! I would not recommend this speaker at all!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our JBL Flip 5. Please try to use a different USB Type C cable to isolate the charging issue. If you need more help, please reach out to our Customer Support. We're hereto help. JBL

  • Rated 1 out of 5 stars

    Don’t recommend anyone to buy this product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return product did not work I don’t recommend anyone to buy this product it’s horrible

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Small but terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for its size highly recommended product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Power button not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sucks. A month after having it, power button doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the JBL Flip 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning this for 2nd time!! Doesn’t work!! This was XMas gift for my 15 yo #smh

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 Portable Speaker did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 1 out of 5 stars

    Horrible volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this.. for the price it is very quiet. I’m going to return this and stick to Bose like I always have

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Don’t have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to rate it because the person who stole my card bought it. Therefore I don’t know.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Jbl 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker only held a 3 hour charge sound quality was good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Flip 5's playtime would last up to 12 hours. This may vary depending on volume and music content. Kindly leave the device charge overnight and see if this fully charges your Flip 5. If the problem still persists, we'd like to work with you directly to troubleshoot the battery issues you're experiencing with your JBL Flip 5. Please contact our customer service. JBL

  • Rated 1 out of 5 stars

    This sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I'm going back to the store to return something I don't like

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      If you wish to return our JBL Flip 5 Portable Bluetooth Speaker, you can visit this webpage to view our return policy and procedures. https://bit.ly/3r2dJI8 JBL

  • Rated 1 out of 5 stars

    After 1 month of use, the speaker stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker stopped working after one month of use. I need to exchange

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    no purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know about this. I did not purchase this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great... until it stopped working after only a month.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. This isn't the experience we want our customers to have. Our products have a one-year limited coverage provided that it meets the terms and condition of our warranty. Our customer support could help you with checking your options. We're here to help: https://bit.ly/36JTBlN JBL

  • Rated 1 out of 5 stars

    Bad pirchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work! My speaker stopped working after a couple of days

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL