Customer Ratings & Reviews
- Model:
- JBLFLIP5BLKAM
- SKU:
- 6356535
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the excellent sound quality, portability, and long battery life of the product. They also appreciate its impressive volume, powerful bass, and easy connectivity, noting its good value for the price and waterproof design. However, some customers have expressed minor concerns regarding the charging process, the absence of a microphone, and its weight.
This summary was generated by AI based on customer reviews.
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Granddaughter LOVES it in her Dorm room. looks great
I would recommend this to a friendGreat speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent speaker , I got it in the House and I work
I would recommend this to a friendDoes not keep a charge & randomly shuts off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product wouldn’t keep a charge after 16 days and would randomly shutoff. Even after troubleshooting. I looked for return instructions and was 1 day shy of the return date. So I had to return to the manufacturer.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team.
Bad MacBook connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall speaker except for when connecting to MacBook Pro it consistently loses signal and I have to repair it to get it work right. It works great with my phone but the main reason I bought it was to use with my Mac.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
NEVER AGAIN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience with this item. SOUND TERRIBLE. I WILL STAY AWAY FROM THIS PRODUCT FOREVER!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your feedback. This instance is sometimes caused by the quality of your source, depending on what you are listening to. You may check the music player app to see if the Equalizer is engaged. If engaged, turn off the Equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking. You may also reset your JBL Flip 5 by pressing and holding the 'Volume+' together with 'Play' for more than 3 seconds, If you need more help, please contact our customer support at (877) 871-6755 / Mon - Fri: 9:00 am - 11:00 pm (ET) Sat-Sun: 9:00 am - 5:00 pm (ET).
- Pros mentioned:Battery life, Sound quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it for my man for christmas, It’s supper loud and has great battery life. honestly the best speaker i’ve ever bought especially for the price.
I would recommend this to a friend JBL Flip 5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker wouldn't charge after only one use. Have to exchange it for one that hopefully operates correctly. JBL is typically has very good products so was very disappointed when this one didn't work.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Job flip 5 charging problems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on August 18th and it’s September 7th. The charger is no longer charging the speaker. I tired resetting the device and cleaning the charging port and cable but this hasn’t resolved anything . I was going to try and take it back and exchange it but it’s past due it’s date. Can I please get some help. I really am enjoying the speaker but I will no longer be able to use it once the battery completely dissipates.
I would recommend this to a friendSpeakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't sound good .looks like its not original cause the sound
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.
- Pros mentioned:Sound quality
Mono speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned for JBL flip 4 as it is not a stereo sound it is a mono speaker. Sound quality was great but it felt like a downgrade from the Flip 4
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. You may achieve Stereo mode via PartyBoost which allows you to pair two JBL PartyBoost-compatible speakers together for stereo sound or link multiple JBL PartyBoost-compatible speakers.
- Pros mentioned:Battery life, Portability, Sound quality
Review
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is amazing! The battery life lasts forever and has amazing sound. As a college student, everywhere I go I want to listen to music with my friends. This speaker allows me to bring my music everywhere because it fits perfectly into a backpack! Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.
I would recommend this to a friend Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have one color left in stock and it got dirty after 1 use. The plunge Bluetooth that broke but under warranty was better then this plus it was cheaper. Not my favorite Bluetooth speaker
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Average speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is compact and easy to use but is lacking on sound quality. My iPhone speaker has better distinction in highs and lows. It seems like this speaker just amplifies volume.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the JBL Flip 5 did not meet your expectations. If you have any questions or concerns about it please reach out to our Customer Support Team.
It’s ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason, when I have it turned all the way up it’ll mess up and start making a static noise. I have to turn it off and turn it back on but other than that, it’s okay!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Skips
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Return the 1st one because its skips in & out of the sound for like the first 15min so i bought another 1 & same problem . never had a problem with other jbl products
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has problems in party mode connecting, not sure if its the internet or the samsung its self. hoping its just the device not speakers which are brand knew.
I would recommend this to a friendBrand response from JBL Support
Posted .Please try to pair and connect a different phone to your JBL Flip 5 to isolate the issue. If you need more help, please reach out to our Customer Support.
Open box - “excellent” condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came without a charging cable and a charger. Definetely not an excellent condition.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for bringing this to our attention. we suggest returning the device to BestBuy as our JBL Flip 5 must include a Type C USB cable. Please note that there is no Charging adapter included in the package. You could use any USB power adapter with 5V and at least a 2A power output rating.
DO NOT BUY
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing always disconnects randomly, and all of a sudden doesn't play any sound, it was problematic from the start but of course JBL wont help and just says to do a hard restart which does nothing
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. If you already performed a factory reset by doing this procedure, 'while the unit is ON, press Volume + and Phone (Play) button at the same time for 2-3 seconds until the unit turns off' and the issues still persists. Please contact customer service so we can check your options. Here's the link. https://bit.ly/2WocMfi
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is only good for a short period of time... doesn’t get too loud so closed space is best use... and only keeps charge for about 4-5 hours
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
stolen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely garbage, I didn’t even receive it the delivery company didn’t even put it at the door of my house and the item was stolen. Trash
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.