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Customer Ratings & Reviews

Model:
JBLFLIP5BLKAM
SKU:
6356535
$99.95

Customer reviews

Rating 4.8 out of 5 stars with 6550 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent sound quality, portability, and long battery life of the product. They also appreciate its impressive volume, powerful bass, and easy connectivity, noting its good value for the price and waterproof design. However, some customers have expressed minor concerns regarding the charging process, the absence of a microphone, and its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 6,550 reviews
  • Rated 2 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for work and the battery life lasts less than 8 hours

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. Please follow the troubleshooting steps in our 'Battery and Charging Issues' guide by using the first link we've provided. If your JBL Flip 5 battery has an issue, contact our customer support thru the second link for us to check on your options. 1st link: https://bit.ly/3blwbWY 2nd: https://bit.ly/3r5oWYM JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible battery life and for the size it’s very loud without sacrificing sound quality. Watch for bass music though, experienced some pops when the frequencies were too low

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Happy with refurbished speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished. The box was damaged but the speaker was in great condition and had charging cable and other necessary parts in box. Good sound quality and volume.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last 12 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged the JBL flip 5 for a replacement one hoping the 1st one was defective. But the replacement does not last 12 hours either. Max used time is 5 hrs before needing to charge. Very disappointed it does not last the 12 hours as indicated.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    Wouldn’t hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flip 5 wouldn’t hold charge after initial set up. Returned to Best Buy and upgraded to Flip 6. New model works fine.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. Please reach out to JBL Customer Service for technical support and assistance. (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome on this it's sounds better than my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good price and easy to use and move around

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong one. Battery life to short. Drops connection

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is to low but clear just not what I looking for

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spotty Bluetooth reach. If iPod is more than 3 feet away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what i asked for. Wanted a speaker with clear sound and a good oomph in the base for a lower price and this is the go to in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    yeahhhoooo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for skating and on the go stuff really like it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Think we got a dud!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just a month of owning, the battery lasts barely 2 hours before it needs to be charged again... Am trying a hard reboot - after I charge again tonight and if that doesn't work, will be returning!!!!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son taking the speaker to his college dorm. Perfect size and the quality is AMAZING and Best Buy shipped quickly!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Flip 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit stopped working 2 months after warranty expired. Totally useless and JBL would not budge on the timing. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great speaker. sounds fantastic, can hear it from a far away and it’s a nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Excellant Little Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Perfect size and great sound. Delivered when promised.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    I approve…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound for the price. It fits in my back pack that I take to work. It’s very convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy shipped wrong color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t a review for the speaker but a review for Best Buy shipping. I ordered Red. I got black. The red is no longer available at the moment so I’m sick with black for a Christmas gift. One star for fast shipping

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I recommend !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound as expected from JBL. The bass comes through nicely. It also came with a handy case!

    I would recommend this to a friend